Airgas USA

Subject: Re: You have a New Message from Revdex.com of Hawaii Regarding Complaint # [redacted] Airgas has resolved this issue (Complaint# [redacted] ) to our satisfaction by refunding us the disputed amount.Thank you for your assistance.Sent from my iPad

Mr ***, I apologize for for the late response on my partI am coowner of American R&R, and was informed of this issue just last weekHas the leak stopped since the last time we were out? If it’s still occurring, feel free to give me a call so I can get back out there to address the issueAlso if it’s not, I can schedule my interior guy to go out and make repairsI can be reached at (210) [redacted] My email is [redacted] @yahoo.comAgain, sorry for the inconvenience

Subject: Re: You have a New Message from Revdex.com of Hawaii Regarding Complaint #[redacted]Airgas has resolved this issue (Complaint#[redacted]) to our satisfaction by refunding us the disputed amount.Thank you for your assistance.Sent from my iPad

Mr [redacted], i apologize for for the late response on my part. I am coowner of American R&R, and was informed of this issue just last week. Has the leak stopped since the last time we were out? If it’s still occurring, feel free to give me a call so I can get back out there to address the...

issue. Also if it’s not, I can schedule my interior guy to go out and make repairs. I can be reached at (210)[redacted]. My email is [redacted]@yahoo.com. Again, sorry for the inconvenience.

Review: AIRGAS FAILED TO PICKUP EMPTY CYLINDERS ON REGULAR BSES AND ALSO FAILED TO REMOVE PICKED UP ONES FROM MY RENTAL INVENTORY.

NOBODY CARES THERE.

AIRGAS FAILS TO PICK UP EMPTY CYLINDERS FOR THESE IS CHARGING VERY HIGH FEES. RETURNED TANKS ARE NOT TAKEN OFF THE TOTAL AND AIRGAS CONTINUES WITH BILLINGS.

THE EMPLOYEES TURNOVER IS VRY HIGH, NOBODY FOLLOWS UP. ONE REGIONAL SALESPERSON CLAIMED SHE IS GETTING OVER 200 COmPLAINTS BY Email AMOUNT IMPOSSIBLE TO HANDLE. AIRGAS REORGANIZED BILLING SYSTEM LAST SEPTEMBER BUT I DID NOT NOTICE ANY DIFFERENCE.Desired Settlement: I EXPECT APOLOGY AND REFUND FOR ALL THE EMPTY CYLINDERS NOT PICKED UP BY AIRGAS TRACKS AND FOR ALL THE RENTALS THAT FAILED TO BE LOGGED IN AS RETURNED.