On April 13, I purchased a Round trip shuttle fare booking ID #*** for $18.00US My return trip back to the airport was not honoured
On April 13, I purchased a Round trip shuttle fare booking ID #*** for $18.00US I was given a small book as my boarding pass which I thought was odd The book has bar code #*** and is stamped with Round trip When I called *** to book my reservation on April 15, 2016, I requested a 3:30am pick up and I was told it had to be or 4am so I chose the 3am pickup I was given reservation code #***
I was ready and waiting outside *** at 2:35am The valet Nick told me where to wait and watch for the shuttle because there is only one way in and out I was aware of where to watch as the driver who dropped me off said I would be picked up at the same place Although when I made my reservation, the person who took my reservation told me to check with the Valet to confirm where to wait for pickup At ap
I will never use againI bought a round trip shuttle to and from the hotelThe shuttle was supposed to be there at 5:05amWhen it did not arrive by 5:15, I called and was on hold for minutesI finally had to take a cab and almost missed my flightWhen I finally had someone answer, they sent me to a voice mail for a refund and no one ever returned my callDO NOT USE I would not give them any stars if possible
Shuttle service never arrived to pick me or my husband up for travel back to airportServices were paid in advance
I purchased advanced round trip shuttle service from the airport to the *** for myself and my husbandUpon arrival they couldn't find my reservation, luckily I had my printed vouchers and confirmation receiptAs instructed, I called on Thursday July to schedule my return trip to the airport for Friday July 22, I was given a pick up time of 9:55pm and a confirmation numberAt 9:25pm, I called to verify pick up time and locationThe representive of the shuttle service said to be at the entrance of the hotel and he would arrive as scheduledI placed another call at 10pmA rep told me the shuttle was behind due to traffic to wait a few more minutesAt 10:15pm, I placed another call to the shuttle serviceI told the rep during this call that no one had shown up and we had a flight to catchI was put on hold then told by Marianna that the driver sai
On April 13, I purchased a Round trip shuttle fare booking ID #*** for $18.00US My return trip back to the airport was not honoured
On April 13, I purchased a Round trip shuttle fare booking ID #*** for $18.00US I was given a small book as my boarding pass which I thought was odd The book has bar code #*** and is stamped with Round trip When I called *** to book my reservation on April 15, 2016, I requested a 3:30am pick up and I was told it had to be or 4am so I chose the 3am pickup I was given reservation code #***
I was ready and waiting outside *** at 2:35am The valet Nick told me where to wait and watch for the shuttle because there is only one way in and out I was aware of where to watch as the driver who dropped me off said I would be picked up at the same place Although when I made my reservation, the person who took my reservation told me to check with the Valet to confirm where to wait for pickup At ap
I will never use againI bought a round trip shuttle to and from the hotelThe shuttle was supposed to be there at 5:05amWhen it did not arrive by 5:15, I called and was on hold for minutesI finally had to take a cab and almost missed my flightWhen I finally had someone answer, they sent me to a voice mail for a refund and no one ever returned my callDO NOT USE I would not give them any stars if possible
Shuttle service never arrived to pick me or my husband up for travel back to airportServices were paid in advance
I purchased advanced round trip shuttle service from the airport to the *** for myself and my husbandUpon arrival they couldn't find my reservation, luckily I had my printed vouchers and confirmation receiptAs instructed, I called on Thursday July to schedule my return trip to the airport for Friday July 22, I was given a pick up time of 9:55pm and a confirmation numberAt 9:25pm, I called to verify pick up time and locationThe representive of the shuttle service said to be at the entrance of the hotel and he would arrive as scheduledI placed another call at 10pmA rep told me the shuttle was behind due to traffic to wait a few more minutesAt 10:15pm, I placed another call to the shuttle serviceI told the rep during this call that no one had shown up and we had a flight to catchI was put on hold then told by Marianna that the driver sai