Airport Chevrolet Buick GMC Cadillac

It appears that Mr*** submitted this complaint to the Revdex.com on May 4, We received the complaint on July 1, We have reviewed our files and attempted to contact Mr*** on July 3, Mr *** came into our dealership looking for a newer vehicle that was more economical than
his CadillacHe saw the Camaro and said he always wanted a Camaro convertibleHe came back the next day and bought the carHe had an issue with the car not starting after he got it homeWe picked up the vehicle and checked the starting system out fullyWhen Mr& Mrs*** picked the vehicle up we provided them with an additional keyWe did tell the ***'s that if they wanted to trade the Camaro for a different vehicle we would be happy to assist themAt that time Mrs*** was happyWe are waiting to hear from the ***'sIt is our goal to meet the automotive needs of our clientsIf the ***'s would like to trade vehicles, we will do whatever is necessary to attempt to meet their needs.Steve M***General Manager***

[redacted] Please See Attached Documents [redacted]
July 12, 2015To:   [redacted]Revdex.com PO Box 1000 DuPont, WA 98327CC: Mr. Steve M[redacted] General Manager Airport Chevrolet —    [redacted]Medford, Oregon 97504From: [redacted] Medford, Oregon 97504 Re: Complaint Retraction / Resolution of complaint ID [redacted]Dear Ms. [redacted]:I am writing in regard to the above-mentioned complaint I had filed concerning my recent purchase of an automobile from Airport Chevrolet of Medford, Oregon.I am happy to inform you that as of today the entire matter has been resolved to my complete satisfaction. Airport Chevrolet has been most responsive in addressing my earlier concerns. I consider the issue closed.Please dismiss my earlier complaint. Airport Chevrolet has come through admirably.Thank you for your s in this matter.Respectfully,[redacted]