Airport Road Self Storage

We performed an audit of this account and found that the customer failed to make monthly rental payments for several monthsA certified letter was sent to the customer's address noting the delinquency, and the customer did not respond(Although it is not required, the manager makes attempts by phone to alert customers as to the delinquencies)The customer did not make any further paymentsThere was balance on the account that was waived by management as a courtesy to the customer.Non-payment/abandonment is a common occurrence in the self-storage industryWe sincerely regret the fact that you did not realize you were not making your storage paymentsHowever, at some point, storage operators are forced clean, clear, and re-rent abandoned units to other customers.We hope you understand our position and we still value your business

We performed an audit of this account and found that the customer failed to make monthly rental payments for several months. A certified letter was sent to the customer's address noting the delinquency, and the customer did not respond. (Although it is not required, the manager makes...

attempts by phone to alert customers as to the delinquencies)The customer did not make any further payments. There was balance on the account that was waived by management as a courtesy to the customer.Non-payment/abandonment is a common occurrence in the self-storage industry. We sincerely regret the fact that you did not realize you were not making your storage payments. However, at some point, storage operators are forced clean, clear, and re-rent abandoned units to other customers.We hope you understand our position and we still value your business.

Revdex.com,Mr. [redacted] has been refunded his 450.00. I contacted my main office and they said that I had refunded everything properly and moved him out accordingly on 09/26/2017. On the 25th of September I sent him a 225.00 refund as well as another for the same amount on the 26th of...

September. Ray S[redacted] (Manager)###-###-####