Airport Tire & Auto

Have several concerns with her statement: 1.? ? ? ? ? ? She stated she paid over $1,for brake work; she actually paid $for front and rear brakes (total) 2.? ? ? ? ? ? She returned months after completion of rear brake work; if there were any incorrect parts or issues with rear brakes they would have been obvious immediately, not months after the repair 3.? ? ? ? ? ? She claims the brakes went completely out, yet she stated she continued to drive the vehicle to two different locations for repair estimates4.? ? ? ? ? ? She claimed she was nearly in an accident due to brake failure, yet she continued to drive the vehicle 5.? ? ? ? ? ? When I spoke with her she could not produce the rotors and she would not produce them for inspection at that time nor could she produce a receipt to show she had $of work performed on her rear brakes6.? ? ? ? ? ? On July 8, 2015, ***, the Manager, called her and offered her $for rotors in an effort to resolve the issueThis was against my better judgment but made the offer as an offer of good faith [redacted] , owner of Airport Tire

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] I do have documentation that states the wrong rotors where installed I showed Airport Tire the rotors, he asked to take them I said, No.I don't understand what he is stating, that I continue to drive? After I spent $to get everything fixed on my back brakes of course I drove I did bring the rotors to another shop and I was told they were the wrong ones.The company has a sign stating they are members of the Revdex.com which I found out is untrue
Regards,
*** ***

Have several concerns with her statement: 1. She stated she paid over $1,for brake work; she actually paid $for front and rear brakes (total) 2. She returned months after completion of rear brake work; if there
were any incorrect parts or issues with rear brakes they would have been obvious immediately, not months after the repair 3. She claims the brakes went completely out, yet she stated she continued to drive the vehicle to two different locations for repair estimates4. She claimed she was nearly in an accident due to brake failure, yet she continued to drive the vehicle 5. When I spoke with her she could not produce the rotors and she would not produce them for inspection at that time nor could she produce a receipt to show she had $of work performed on her rear brakes6. On July 8, 2015, ***, the Manager, called her and offered her $for rotors in an effort to resolve the issueThis was against my better judgment but made the offer as an offer of good faith*** ***, owner of Airport Tire

Have several concerns with her statement: 1. She stated she paid over $1,for brake work; she actually paid $for front and rear brakes (total)2. She returned months after completion of rear brake work; if there
were any incorrect parts or issues with rear brakes they would have been obvious immediately, not months after the repair3. She claims the brakes went completely out, yet she stated she continued to drive the vehicle to two different locations for repair estimates4. She claimed she was nearly in an accident due to brake failure, yet she continued to drive the vehicle5. When I spoke with her she could not produce the rotors and she would not produce them for inspection at that time nor could she produce a receipt to show she had $of work performed on her rear brakes6. On July 8, 2015, ***, the Manager, called her and offered her $for rotors in an effort to resolve the issueThis was against my better judgment but made the offer as an offer of good faith*** ***, owner of Airport Tire

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] I do have documentation that states the wrong rotors where installed I showed Airport Tire the rotors, he asked to take them I said, No.I don't understand what he is stating, that I continue to drive? After I spent $to get everything fixed on my back brakes of course I drove I did bring the rotors to another shop and I was told they were the wrong ones.The company has a sign stating they are members of the Revdex.com which I found out is untrue
Regards,
*** ***