AirTouch Cellular

Keller was great! Super prompt and professional serviceCouldn't be happier!

I brought my grandmother 2015 Ford Escape in to the service department with a check engine light on. They told me that the vehicle was going to need a new "TCBP" Turbo charger boost pressure sensor and that they could get it taken care of that day for $300. I received a call later that day saying that the wrong part had arrived and they wouldn't have the vehicle ready until tomorrow. The next day I took my grandmother in to pick up the vehicle and the service writer handed us the keys and said every thing was taken care of and to have a great day. The vehicle had about 65,000 miles on it at the time "5,000 miles past warranty" but they warrantied the repairs anyways. We are extremely happy with the service that we received and with the vehicle that we have almost no issues with at all. Keller Ford is top notch in our book!

So I take my car in to get an ignition replaced..all well an dandy..get the car back and I have no lights,( dashboard, running lights, radio or climate control lights). Bring the car back and they basically say its not there fault and they wont fix it ..their inspection sheet is obviously a joke cause it was marked as working..had previously had issues with their oil change not checking everything they r supposed to do..seems to me they have in overall issue of properly overseeing that their service department isn't just taking short cuts