Airway Motor Inn Hotel NYC at La Guardia Reviews (4)
Airway Motor Inn Hotel NYC at La Guardia Rating
Description: HOTELS
Address: 82 Astoria Boulevard, East Elmhurst, New York, United States, 11370
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Sans Unicode', sans-serif;">Hello, we sincerely regret that this has gotten to this pointWe have been in touch with *** *** *** *** regarding this matterWe have asked them to provide a receipt from the hotel with the date of their check out, as of now we have not received any documents supporting their claimOur records show that the room was occupied for two nights as it was originally bookedWe have no evidence of *** *** checking out after one day stayOnce again if *** *** is able to provide a receipt that he left after one night stay we will be more than happy to issue a refund for the second night of his stayWe apologize for an inconvenienceHotel Management
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
Our bank confirmed [redacted] refund check $ 168.74 had been cancelled. Thank you. Andrew S[redacted]
Review: On October *, 2015, My husband [redacted] checked in to the Airway inn. He checked out October *,2015 and at that time checked in to a different hotel in another city. Eldon the manager has refused to get back with us despite the fact that he charged our Card for two nights. We disputed this with the credit card company but thus far have gotten nowhere. Eldon produced a statement to the credit card company show a two night stay but to no surprise, it had no signature. This is because Robert did not stay two nights. We provided proof that he checked in to the other hotel and that he was in another city but have still been unable to obtain a refund. I know that this charge was intentionally made and I would like to press charges if possible. I have been robbed from by this company and they need to be exposed before doing this to someone else.Desired Settlement: I would like a refund of 168.74 which is the amount of the second night charge. We were charged for two nights and did properly check out of the hotel the following morning.
Consumer
Response:
At this time, I have not been contacted by Airway Motor Inn Hotel NYC at La Guardia regarding complaint ID [redacted].Sincerely,[redacted]
Business
Response:
Hello, we sincerely regret that this has gotten to this point. We have been in touch with [redacted] regarding this matter. We have asked them to provide a receipt from the hotel with the date of their check out, as of now we have not received any documents supporting their claim. Our records show that the room was occupied for two nights as it was originally booked. We have no evidence of [redacted] checking out after one day stay. Once again if [redacted] is able to provide a receipt that he left after one night stay we will be more than happy to issue a refund for the second night of his stay. We apologize for an inconvenience. Hotel Management
Business
Response:
Our bank confirmed [redacted] refund check $ 168.74 had been cancelled. Thank you. Andrew S[redacted]
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,