I ordered a disc brake package from AJUSAThey told me to wait four weeks for deliveryThen after four weeks they told me to wait for more weeks for deliveryAfter more than two months of waiting, they have now told to wait yet anther month for delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have not been contacted by AJ_USA Incat allI am still awaiting a response from them Regards, [redacted] ***
Re: repair order # [redacted] Here is the repair history of Mr [redacted] 's rear bumper The rear bumper in question was repaired and painted in August, In June, 2009, years later, Mr [redacted] brought this vehicle for another claim unrelated to the bumper and made a warranty claim at that time We found at that time the vehicle had been in another collision but at that time we made a deal since the bumper was being removed for the current claim, Mr [redacted] paid us $for repairs and we painted the bumper Now for the current: Mr [redacted] brought his vehicle in for a warranty claim on the rear bumper in March, Upon inspection we found Mr [redacted] 's vehicle has been in a collision and has large cracks in the paint, not small scratches, from the plastic bumper being flexed so far the paint cracked This collision has caused the body work to also flex lifting away from the plastic The warranty is not void because of a small dings, this damage he is trying to get covered is not covered under the warranty because it is not a paint failure nor a workmanship problem it is cause by an extrenal force which is excluded from warranty We wrote an estimate for his collision damage at his request this was $ Resolution: We offered Mr [redacted] to repair his new accident for half of the estimate we wrote him, $485.94, because he was a previous customer years ago (basically to prove we are not trying to make money on this) We have resinded that offer after he did not accept He always has the option to make a claim with his insurance company for the accident he was in
I ordered a disc brake package from AJUSAThey told me to wait four weeks for deliveryThen after four weeks they told me to wait for more weeks for deliveryAfter more than two months of waiting, they have now told to wait yet anther month for delivery
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I have not been contacted by AJ_USA Incat allI am still awaiting a response from them Regards, [redacted] ***
Re: repair order # [redacted] Here is the repair history of Mr [redacted] 's rear bumper The rear bumper in question was repaired and painted in August, In June, 2009, years later, Mr [redacted] brought this vehicle for another claim unrelated to the bumper and made a warranty claim at that time We found at that time the vehicle had been in another collision but at that time we made a deal since the bumper was being removed for the current claim, Mr [redacted] paid us $for repairs and we painted the bumper Now for the current: Mr [redacted] brought his vehicle in for a warranty claim on the rear bumper in March, Upon inspection we found Mr [redacted] 's vehicle has been in a collision and has large cracks in the paint, not small scratches, from the plastic bumper being flexed so far the paint cracked This collision has caused the body work to also flex lifting away from the plastic The warranty is not void because of a small dings, this damage he is trying to get covered is not covered under the warranty because it is not a paint failure nor a workmanship problem it is cause by an extrenal force which is excluded from warranty We wrote an estimate for his collision damage at his request this was $ Resolution: We offered Mr [redacted] to repair his new accident for half of the estimate we wrote him, $485.94, because he was a previous customer years ago (basically to prove we are not trying to make money on this) We have resinded that offer after he did not accept He always has the option to make a claim with his insurance company for the accident he was in