Ahas voided invoice [redacted] in the full amount of $131.26, the product may be kept at no obligation to [redacted] We apologize for the inconvenience of receiving shipment in deliveries
Our records indicate that a container was shipped in error to the [redacted] Express, Wilmington NC account number [redacted] This account has not been charged and is inactiveThe product which was received in error may be kept or discarded, we apologize for the inconvenience this has causedDissolve is a versatile degreaser and is non hazardousContact Company if there is additional information needed for uses or disposal of product
Initial Business Response / [redacted] (1000, 5, 2015/09/09) */ All collection efforts have ceased on invoice [redacted] The account is closed and no contact will be made regarding payment for product ordered by [redacted] from The [redacted] on October 31, Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/09) */ (The consumer indicated he/she ACCEPTED the response from the business.)
This vendor called our hotel and asked if we would like to order powdered drain sewer openerOur General Manager told them he was not authorized to order any supplies without corporate approvalThe rep told him that it was a free sample and the GM still said noThe sample was sent anyway and our company was charged $for thisThe invoice stated AJanitorial from ChicagoWe had the SAME exact thing happen at another one of our sites a few months later, but this company was AONE Janitorial from New JerseyBoth had different invoices, but the same FED ID number and were for the exact same itemOne invoice almost looked like they photocopied a bill on to the letterheadWhen I called to inform them that we did not order these products and had been told they were free, the gentleman became very argumentative with me, telling me that they don't give out free samplesWhile I was on the phone, I [redacted] them and found a ton of Revdex.com complaints and he said that that is all fabricated and that they don't give out free samples to anyoneHe then said he would reverse the charges, after I argued with him for a whileI asked him to email me confirmation that he was crediting the invoices, and he hesitated and said I would have that within hoursI asked his name, and information so I can call back if I do not receive the credit, and he gave me a name that was NOT the name he gave me at the start of our conversationWhat he did not realize was that I had already written his name down when he answered, which I always do when calling vendorsI told him that was not his name and he got very quietDO NOT ACCEPT FREE SAMPLES- AS THEY ARE NOT FREE!!!
Aclosed the account [redacted] associated with this complaintThere is no money owed to Afrom consumerProduct which was received may be kept or discarded Mr [redacted] has not contacted the Town regarding this account or pending shipments
Original order was broken; the remainder was shipped and [redacted] was contacted regarding detailsWe apologize for any confusion with the shipment and the billing amountAhas voided the open invoice ( [redacted] ) in the full amount of $The remainder of the product which was shipped, accepted/signed for may be kept at no cost or obligation to [redacted]
AJanitorial offered our maintenance manager a free trial of their powdered drain sewer openerThey shipped more than a free trial and billed us for an order we did not requestWhen I contacted their AR team, I was given the general run around and received a credit for the owed invoice after calmly explaining why we were not going to pay for a product we did not order The company clearly has unethical practices and I feel for the individuals who must make a living speaking with upset consumersThey credited back our outstanding invoices at the cost of minutes of work timeNot terrible, unfortunate, and their AR team & manager were professional and handled the complaint well (as I'm sure they must do often)
Initial Business Response / [redacted] (1000, 8, 2015/05/07) */ Ahas zeroed out invoice [redacted] for [redacted] We apologize; this was a shipping error on our part, which also generated an invoice not intended for [redacted] Ames The product may be kept and used (if needed by the [redacted] ) or it may be disposed ofNon hazardous material Please contact us directly if there is further information needed
Every time my husband and I go, we are always greeted and asked by any employee that walks by if there is anything they can do for us! Great customer service!
Revdex.com:I have had this account closed previously from Illinois office, by phone Abegan sending product from a NJ office I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 7, 2015/07/06) */ Ahas closed account W5505, invoice A1Sis zeroedNo money is owed from Marriott to Afor this accountThe product may be kept at no expense Initial Consumer Rebuttal / [redacted] (2000, 9, 2015/07/06) */ (The consumer indicated he/she ACCEPTED the response from the business.) We accept that this account has been zeroed outWe still want a zero balance statement sent to the address and the account/hotel information deleted from their system Thank you, Amelia Malave
Ahas closed account WMaterial which was ordered, received and paid for in July & August is not returnableThe material which was received in November (Inv # A1S17087) may be kept or discarded by [redacted] The invoice is voided ($999.00)
Initial Business Response / [redacted] (1000, 5, 2015/10/20) */ Invoice [redacted] is canceled and no further contact will be made regarding account Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/20) */ (The consumer indicated he/she ACCEPTED the response from the business.) Resolution is what we requested
Initial Business Response / [redacted] (1000, 9, 2015/04/02) */ Awill void open invoice [redacted] ($295.77)The invoice which was previously paid in March was for a partial shipment receivedThis was not offered as a free sample The product may be kept or discarded by [redacted]
Ahas closed account [redacted] and voided invoice [redacted] for $Awill cease from contacting consumer regarding payment on accountThe product received may be kept at no cost or discarded We apologize for the inconvenience this has caused
Ahas voided invoice [redacted] in the full amount of $131.26, the product may be kept at no obligation to [redacted] We apologize for the inconvenience of receiving shipment in deliveries
Our records indicate that a container was shipped in error to the [redacted] Express, Wilmington NC account number [redacted] This account has not been charged and is inactiveThe product which was received in error may be kept or discarded, we apologize for the inconvenience this has causedDissolve is a versatile degreaser and is non hazardousContact Company if there is additional information needed for uses or disposal of product
Initial Business Response / [redacted] (1000, 5, 2015/09/09) */ All collection efforts have ceased on invoice [redacted] The account is closed and no contact will be made regarding payment for product ordered by [redacted] from The [redacted] on October 31, Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/09) */ (The consumer indicated he/she ACCEPTED the response from the business.)
please provide an invoice or customer id number so this complaint may be addressed and resolved
This vendor called our hotel and asked if we would like to order powdered drain sewer openerOur General Manager told them he was not authorized to order any supplies without corporate approvalThe rep told him that it was a free sample and the GM still said noThe sample was sent anyway and our company was charged $for thisThe invoice stated AJanitorial from ChicagoWe had the SAME exact thing happen at another one of our sites a few months later, but this company was AONE Janitorial from New JerseyBoth had different invoices, but the same FED ID number and were for the exact same itemOne invoice almost looked like they photocopied a bill on to the letterheadWhen I called to inform them that we did not order these products and had been told they were free, the gentleman became very argumentative with me, telling me that they don't give out free samplesWhile I was on the phone, I [redacted] them and found a ton of Revdex.com complaints and he said that that is all fabricated and that they don't give out free samples to anyoneHe then said he would reverse the charges, after I argued with him for a whileI asked him to email me confirmation that he was crediting the invoices, and he hesitated and said I would have that within hoursI asked his name, and information so I can call back if I do not receive the credit, and he gave me a name that was NOT the name he gave me at the start of our conversationWhat he did not realize was that I had already written his name down when he answered, which I always do when calling vendorsI told him that was not his name and he got very quietDO NOT ACCEPT FREE SAMPLES- AS THEY ARE NOT FREE!!!
Aclosed the account [redacted] associated with this complaintThere is no money owed to Afrom consumerProduct which was received may be kept or discarded Mr [redacted] has not contacted the Town regarding this account or pending shipments
Original order was broken; the remainder was shipped and [redacted] was contacted regarding detailsWe apologize for any confusion with the shipment and the billing amountAhas voided the open invoice ( [redacted] ) in the full amount of $The remainder of the product which was shipped, accepted/signed for may be kept at no cost or obligation to [redacted]
AJanitorial offered our maintenance manager a free trial of their powdered drain sewer openerThey shipped more than a free trial and billed us for an order we did not requestWhen I contacted their AR team, I was given the general run around and received a credit for the owed invoice after calmly explaining why we were not going to pay for a product we did not order The company clearly has unethical practices and I feel for the individuals who must make a living speaking with upset consumersThey credited back our outstanding invoices at the cost of minutes of work timeNot terrible, unfortunate, and their AR team & manager were professional and handled the complaint well (as I'm sure they must do often)
Initial Business Response / [redacted] (1000, 8, 2015/05/07) */ Ahas zeroed out invoice [redacted] for [redacted] We apologize; this was a shipping error on our part, which also generated an invoice not intended for [redacted] Ames The product may be kept and used (if needed by the [redacted] ) or it may be disposed ofNon hazardous material Please contact us directly if there is further information needed
Every time my husband and I go, we are always greeted and asked by any employee that walks by if there is anything they can do for us! Great customer service!
Revdex.com:I have had this account closed previously from Illinois office, by phone Abegan sending product from a NJ office I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]
Initial Business Response / [redacted] (1000, 7, 2015/07/06) */ Ahas closed account W5505, invoice A1Sis zeroedNo money is owed from Marriott to Afor this accountThe product may be kept at no expense Initial Consumer Rebuttal / [redacted] (2000, 9, 2015/07/06) */ (The consumer indicated he/she ACCEPTED the response from the business.) We accept that this account has been zeroed outWe still want a zero balance statement sent to the address and the account/hotel information deleted from their system Thank you, Amelia Malave
Account was closed on 4/15/and the invoice was voided in the full amount
The account was voided on 1/18/in the full amount of $No contact will be made regarding payment
Initial Business Response / [redacted] (1000, 5, 2015/07/02) */ please provide an account or invoice number so this dispute may be addressed
Ahas closed account WMaterial which was ordered, received and paid for in July & August is not returnableThe material which was received in November (Inv # A1S17087) may be kept or discarded by [redacted] The invoice is voided ($999.00)
Initial Business Response / [redacted] (1000, 5, 2015/10/20) */ Invoice [redacted] is canceled and no further contact will be made regarding account Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/10/20) */ (The consumer indicated he/she ACCEPTED the response from the business.) Resolution is what we requested
Initial Business Response / [redacted] (1000, 9, 2015/04/02) */ Awill void open invoice [redacted] ($295.77)The invoice which was previously paid in March was for a partial shipment receivedThis was not offered as a free sample The product may be kept or discarded by [redacted]
They have everythingThis is the best place to get your cleaning supplies ever!
Ahas closed account [redacted] and voided invoice [redacted] for $Awill cease from contacting consumer regarding payment on accountThe product received may be kept at no cost or discarded We apologize for the inconvenience this has caused