AJR Public Adjusters, Inc

Bruce and Stacy were able to get my claim approved in a timely manner and handled all the negotiations with the insurance adjustor, saving me both Time and Money. Their knowledge of the insurance industry was outstanding and kept me informed through the process. I would highly recommend hiring AJR Public Adjusters.

-Raul, JIJ Realty Group LLC

I experienced a water line break in my home which resulted in a significant amount of damage. I proceeded to handle the claim on my own, which was extremely difficult. It was a constant battle and I eventually lost all trust and confidence with my insurance company’s adjuster. After bringing my frustrations up to a relative who is in the insurance business, he recommended that I enlist the services of an insurance adjuster to work on my behalf. I immediately began my research and AJR Public Adjusters, Inc. surfaced to the top. The passion, encouragement and professionalism that was displayed was exactly what I was looking for, **. [redacted] accomplished what I was trying to accomplish over several months in just a few telephone conversations. I highly recommend AJR Public Adjusters, Inc. to anyone who is dealing with an insurance company.

So after dealing with my insurance company not honoring my policy after a flood I hired my own private public adjuster to represent me and get what was fair for my claim. I honestly can say I wish I would've done this from the very beginning and would've saved myself a lot of time and stress because the truth is my insurance company went out of their way to do as little as possible. I hired AJR Public Adjusters and Bruce and Stacy K[redacted] went beyond the call of duty in representing me. They are completely knowledgeable on the laws and policies for the state and have an amazing track record. With all the storms lately many may be in need of making a claim and if it's personal or commercial property they are your best option for getting a rightful claim settlement from the insurance company. Trust me I wish someone would have told me about them in the beginning! I just wanted to say thank you AJR Public Adjusters.

In December of 2015, my primary residence had a plumbing issue, I retained AJR Public Adjusters Inc. Located in [redacted]. Bruce and Stacy H[redacted] went above and beyond my expectations. They expedited the flow of information and documentation between the insurance company and my assigned project manager. The H[redacted]'s acted in a professional manner by keeping me appraised of the status of work being performed. As many may be unaware the insurance settle agreement is a lengthy process, however because of the AJR Public Adjuster Inc. I received my settlement in a timely matter and I would have no problem highly recommending them should you need assistance with insurance companies. It was a relief for my wife and myself to find comfort in the hands of true professionals. My sincere appreciation for their service. Best regards, Mr. P[redacted]

We would highly recommend AJR Public Adjusters. Our water softener literally blew up and flooded our entire house. Our insurance agent inspected the damage and didn't think we would even meet our deductible. Through a friend we contacted AJR and [redacted] who immediately got involved and completely took charge of all communication with our insurance company and the contractor. He knew exactly what needed to be done and stayed on top of everything throughout the entire renovation which exceeded our deductible by thousands of dollars. [redacted] kept us informed of everything that was going on at all times and was so considerate and respectful of our concerns during this time of devastation. We cannot even imagine going through this extremely stressful and difficult time without [redacted] as our advocate. We highly recommend AJR/[redacted] and [redacted] to anyone going through a devastating property loss. Sincerely, [redacted] and [redacted].

I had a water pipe burst at a local property I own that did considerable damage. I had a positive experience with a Public Adjuster located in Rhode Island and felt I should go that route once again to protect my interests with this loss. [redacted] was helpful at every stage of the process and as a result I was able to recover a larger amount from the insurance company to cover the loss.

We had a toilet supply line break in our second floor master bath. Within 15 minutes, water poured through our kitchen ceiling and flooded our first and second floors, resulting in extensive damage. After the shock of having to immediately pack out of our house and with interior demolition underway, a close friend suggested we hire a public adjuster and offered a reference to AJR. Our initial contact with Bruce and Stacy immediately brought a sense of stability, order, and peace of mind to the chaos of the situation. They were extremely professional, immediately responsive, with a deep knowledge of property insurance and adjusting. With no background in insurance or construction, we knew we were not prepared to negotiate effectively with our insurance company -- and it is all about what you can negotiate. Bruce immediately oversaw all communication and paperwork with the insurance company – a huge blessing in and of itself. And he and Stacy guided us through the processes of property loss, temporary living expenses, and reconstruction.

Bruce is a knowledgeable, impassioned, determined, and effective adjuster and negotiator. Always professional in demeanor, he will fight to the end to get the best settlement for his client. He ensured that we received “like and similar” housing for the three-month period that we were out of our home, enabling us to function, live, and work comfortably during this challenging time. In addition, Bruce and Stacy work hard to cultivate a network of vetted contractors, so resources were immediately available to objectively assess damages, verify the work of the risk mitigation company, and perform reconstruction. As a result of Bruce’s negotiation with our insurance company, we received a reconstruction settlement 50% greater than what they initially offered that will likely add to our property value. Thanks to Stacy’s research and work on our personal property loss, the benefit received also exceeded our expectations.

In the end, we are thrilled with the outcome and honored to sing the praises of Bruce and Stacy and their specialized expertise, guidance, and support. They truly care and are committed to achieving a positive outcome for their clients. In our opinion, in this service-based economy, the quality of services and value offered by AJR is hard to match or beat in any field. Bruce and Stacy operate at the top of their game, and we are the grateful recipients of their services when the stakes were high. Deep thanks to you, Bruce and Stacy, for all of your hard work and support on our behalf!

Earlier this year, a car crashed into our home, doing severe damage to our garage and leaving us completely without power for weeks. Never having had an experience like this before, it became clear that our family needed somebody to be on our side. Our attorney recommended AJR Public Adjusters. That’s when we met [redacted]. [redacted]’s level of expertise immediately put us at ease and he was extremely responsive throughout the process, explaining everything every step of the way. This was a stressful time for our family and [redacted]’s professionalism made all the difference as we were made whole. If our family ever experiences something similar in the future, [redacted] will be our first call.

Bruce & Stacy were lifesavers for us. We had a major plumbing issue where the entire sewer line had to be replaced. Initial assessment by the plumber showed only one area that needed repair. Once he broke through the tile and concrete, he snaked another camera and found the entire line was cracked. The insurance company said they wouldn't pay the additional amount (which was quadruple the original cost) because it wasn't initially identified. AJR jumped in to help and within a day, the insurance adjuster had come back out to do another assessment, and approved the additional cost as per my insurance contract. Bruce & Stacy were incredibly professional, and had the sense of urgency needed for such a major problem. As you can imagine, getting this resolved timely was critical. I would recommend AJR for any support needed in dealing with your insurance pains.

Thank you!!!

My phone started ringing off the hook on Thanksgiving. Much to my dismay, it was my relator friend trying to get ahold of me because my rental in Arizona was burning and was ultimately a total loss. Being almost 3,000 miles away, I was under quite a bit of stress about what to do, who to call, the logistics, just to name a few. She put me in touch with AJR Public Adjusters. Bruce and Stacy immediately took control of the situation. They went to bat for me with the initial contractor who boarded and fenced the property, put me in touch with a couple of reliable contractors for demolition bids and kept me informed daily of the progress. They met with the insurance company, negotiated a settlement even getting more money that the policy was going to pay. I can truly say that I would recommend AJR Public Adjusters for their professionalism and guidance. It was difficult being so far away and not knowing trustworthy contractors, and AJR steered me in the right direction and provided me a little peace of mind in an otherwise stressful situation. Bruce, Stacy I can’t say thank you enough!!