AJR Public Adjusters

Bruce and Stacey did a fantastic job for us, leading the fight with our insurance company to get full reimbursement for our roof replacement. Would highly recommend to anyone facing a similar challenge. Bruce was always right on top of communications between all parties and making sure everyone followed up promptly.

Bruce and Stacey did a fantastic job for us, leading the fight with our insurance company to get full reimbursement for our roof replacement. Would highly recommend to anyone facing a similar challenge. Bruce was always right on top of communications between all parties and making sure everyone followed up promptly.

AJR Public Adjusters is an amazing company! After experiencing a kitchen fire that caused extensive damage to our entire home, we immediately contacted our insurance company. They were unresponsive and difficult to work with. Our insurance company wanted only to settle the claim fast and for the least amount of money as possible. We felt betrayed and needed help fighting back. Initially, we were hesitant about hiring a public insurance adjuster. But, after interviewing several companies we decided to hire Bruce and Stacy at AJR Public Adjusters to help settle our fire/property claim with the insurance company. It was the best decision we could have made! From day one, Bruce and Stacy fought for our best interest. They were persistent, detail oriented, and honest! They pushed back and wouldn’t let our insurance company screw us out of what we deserved. They got us 3x more than the amount we would have received. Bruce and Stacy took the time to explain the process in detail, immediately answered our calls/emails/text messages, provided daily updates, and included us on all correspondences with our insurance company. I can’t say enough about this company, they are truly amazing! It was wonderful to work with such an extremely honest, reliable, trustworthy, hardworking, and ethical team. I highly recommend AJR Public Adjusters!

AJR Public Adjusters is an amazing company! After experiencing a kitchen fire that caused extensive damage to our entire home, we immediately contacted our insurance company. They were unresponsive and difficult to work with. Our insurance company wanted only to settle the claim fast and for the least amount of money as possible. We felt betrayed and needed help fighting back. Initially, we were hesitant about hiring a public insurance adjuster. But, after interviewing several companies we decided to hire Bruce and Stacy at AJR Public Adjusters to help settle our fire/property claim with the insurance company. It was the best decision we could have made! From day one, Bruce and Stacy fought for our best interest. They were persistent, detail oriented, and honest! They pushed back and wouldn’t let our insurance company screw us out of what we deserved. They got us 3x more than the amount we would have received. Bruce and Stacy took the time to explain the process in detail, immediately answered our calls/emails/text messages, provided daily updates, and included us on all correspondences with our insurance company. I can’t say enough about this company, they are truly amazing! It was wonderful to work with such an extremely honest, reliable, trustworthy, hardworking, and ethical team. I highly recommend AJR Public Adjusters!

From the very first phone call, all of my questions and needs were handled quickly and professionally. Bruce and Stacy spent time to educate me about the process and provided me with expert guidance along the way. My claim was somewhat complex due to the type of repair work needed and the location of my home (I live in a remote area). On my own, I was offered $2,000 to complete the repairs (which was honestly insulting and almost bordered on criminal) but when AJR stepped in, they were able to increase the final settlement amount of my claim from $2,000 to $162,000. Yes, you read that right! I am grateful to both of you and encourage whomever is reading this review to be assured that you are in good hands with AJR Public Adjusters, Inc.

From the very first phone call, all of my questions and needs were handled quickly and professionally. Bruce and Stacy spent time to educate me about the process and provided me with expert guidance along the way. My claim was somewhat complex due to the type of repair work needed and the location of my home (I live in a remote area). On my own, I was offered $2,000 to complete the repairs (which was honestly insulting and almost bordered on criminal) but when AJR stepped in, they were able to increase the final settlement amount of my claim from $2,000 to $162,000. Yes, you read that right! I am grateful to both of you and encourage whomever is reading this review to be assured that you are in good hands with AJR Public Adjusters, Inc.

We experienced water damage in our kitchen about a week before we were scheduled to leave on an extended trip. We were referred to Bruce by a friend. He responded immediately after we called him and then started the process for filing our insurance claim. After a meeting with the insurance adjuster, Bruce took over for us. He monitored the entire remediation process while we were away, and we returned to a stripped down but clean kitchen. He also handled all contacts and negotiations with our insurer and managed the process with our contractor of getting repair quotes. All we had to do was follow his instructions.

Since this was the first time we have ever had a homeowner’s insurance claim, Bruce provided us with the assurance that he had control of the situation and constantly kept us informed throughout the process. In fact, Bruce continually advised us in advance of things that might happen during the settlement process just so we wouldn’t be surprised.

In the end, knowing that Bruce and Stacy were working for us was a great comfort. Their experience and expertise was evident throughout and greatly appreciated. Bruce continually advised us as to what our policy covered, and I believe we received a very fair and prompt settlement with the insurance company.

We experienced water damage in our kitchen about a week before we were scheduled to leave on an extended trip. We were referred to Bruce by a friend. He responded immediately after we called him and then started the process for filing our insurance claim. After a meeting with the insurance adjuster, Bruce took over for us. He monitored the entire remediation process while we were away, and we returned to a stripped down but clean kitchen. He also handled all contacts and negotiations with our insurer and managed the process with our contractor of getting repair quotes. All we had to do was follow his instructions.

Since this was the first time we have ever had a homeowner’s insurance claim, Bruce provided us with the assurance that he had control of the situation and constantly kept us informed throughout the process. In fact, Bruce continually advised us in advance of things that might happen during the settlement process just so we wouldn’t be surprised.

In the end, knowing that Bruce and Stacy were working for us was a great comfort. Their experience and expertise was evident throughout and greatly appreciated. Bruce continually advised us as to what our policy covered, and I believe we received a very fair and prompt settlement with the insurance company.

What an AMAZING company! Dealing with an insurance loss is stressful enough, but it is more disheartening when the Insurance Company does not take care of you. Bruce is persistent and tenacious with the insurance company, but is also incredibly friendly. Bruce ensured to keep us in the loop every step of the way. He was so great at updates, that my phone had automatically assigned him as a favorite. We had several complexities to our claim, that truly should have been an easy claim. As a family with a newborn we also appreciated how much he respected our home and belongings. He wanted us to get back to our normal life as much as we did. He showered us with empathy, and understanding during this process as well. We are forever grateful for Bruce.
...But it doesnt end there! Stacy is just as excellent as Bruce. Stacy was the person who first took our call (which I'm sure was frantic at the time). She also is the one that handles the financial aspect of it all. She ensured that we received the checks in such a prompt and timely manner it helped in relieving the financial burden.

What an AMAZING company! Dealing with an insurance loss is stressful enough, but it is more disheartening when the Insurance Company does not take care of you. Bruce is persistent and tenacious with the insurance company, but is also incredibly friendly. Bruce ensured to keep us in the loop every step of the way. He was so great at updates, that my phone had automatically assigned him as a favorite. We had several complexities to our claim, that truly should have been an easy claim. As a family with a newborn we also appreciated how much he respected our home and belongings. He wanted us to get back to our normal life as much as we did. He showered us with empathy, and understanding during this process as well. We are forever grateful for Bruce.
...But it doesnt end there! Stacy is just as excellent as Bruce. Stacy was the person who first took our call (which I'm sure was frantic at the time). She also is the one that handles the financial aspect of it all. She ensured that we received the checks in such a prompt and timely manner it helped in relieving the financial burden.

Here is why we hired a Public Adjuster. Insurance claims are a specialized business. As the insured, you have no idea what you are entitled to or the extent of your damage that is covered. Frequently you don't know exactly what's in your policy, etc. Your agent might try to help, but insurance agents work for themselves, and their primary objective is to make sales, and helping with claims is secondary.

Here's the story... We had a flood in our house two days before we were leaving for a weeklong trip. We knew about Public Adjusters and we had to find one – fast. AJR had 5 Star reviews everywhere we looked and those reviews were unanimous, so good they seemed almost too good to be true! So, we called. Bruce and Stacy arrived at our home soon after our call. The loss was significant.

We hired Bruce and Stacy immediately. A Public Adjuster works for you and is, quite literally, on YOUR side. Our situation was especially challenging. Bruce and Stacy took over and we could see immediately why we did the right thing by hiring them. Working with an insurance company after a loss can be incredibly stressful. Not only did we have to deal directly with the damage to our house and disruption to our life, we knew that trying to work with an insurance company adjuster is a real challenge. We knew that, ultimately, it would boil down to a negotiation between the insurance company and us.

Bruce and Stacy took over. They promised to do everything related to settling our claim. They read our policy – every detail! – and they knew exactly what was covered. Of course in their 3 decades plus in the business they had read thousands of policies and they knew exactly what they were reading! Did you ever actually look at your insurance policy? Imagine trying to understand every detail on your own!

Bruce and Stacy did all of the work with the insurance company adjuster. We personally never had to deal with the stress of that! They know the language, know the jargon and they knew exactly what we were entitled to. Our loss was significant enough that we were going to need a contractor and several sub contractors to do the work. As it turns out insurance companies require that contractor and sub-contractor estimates be presented in a specialized way. Bruce and Stacy worked with those people to make certain their estimates were presented the right way the first time, eliminating the time and stress of going back and forth on the paperwork several times. They didn’t miss a detail.

On the other side of the table, the insurance company adjuster could see he was working with experts, which eliminated any chance of anyone missing anything. After Bruce and Stacy submitted the final paperwork to the insurance company there were minor adjustments and we had a done deal. During the negotiation, Bruce and Stacy knew exactly what the insurance company could and should do, and they made certain we got every penny we deserved.

Bruce and Stacy are expert communicators. They were proactive and initiated phone calls, emails and texts and replied to mine almost immediately. Early on I developed so much confidence in what they were doing and how hard they were working on our behalf that I ultimately asked them for less communication about the details!!

In the end, we settled our claim favorably.

Looking back, the way Bruce and Stacy helped us through the process and represented us with our insurance company was a sight to behold. We ended up with a great settlement and didn’t suffer through any of the stress of getting it done. We could never have done it without them.

Highest possible accolades and kudos!!

Thank you Bruce and Stacy

Here is why we hired a Public Adjuster. Insurance claims are a specialized business. As the insured, you have no idea what you are entitled to or the extent of your damage that is covered. Frequently you don't know exactly what's in your policy, etc. Your agent might try to help, but insurance agents work for themselves, and their primary objective is to make sales, and helping with claims is secondary.

Here's the story... We had a flood in our house two days before we were leaving for a weeklong trip. We knew about Public Adjusters and we had to find one – fast. AJR had 5 Star reviews everywhere we looked and those reviews were unanimous, so good they seemed almost too good to be true! So, we called. Bruce and Stacy arrived at our home soon after our call. The loss was significant.

We hired Bruce and Stacy immediately. A Public Adjuster works for you and is, quite literally, on YOUR side. Our situation was especially challenging. Bruce and Stacy took over and we could see immediately why we did the right thing by hiring them. Working with an insurance company after a loss can be incredibly stressful. Not only did we have to deal directly with the damage to our house and disruption to our life, we knew that trying to work with an insurance company adjuster is a real challenge. We knew that, ultimately, it would boil down to a negotiation between the insurance company and us.

Bruce and Stacy took over. They promised to do everything related to settling our claim. They read our policy – every detail! – and they knew exactly what was covered. Of course in their 3 decades plus in the business they had read thousands of policies and they knew exactly what they were reading! Did you ever actually look at your insurance policy? Imagine trying to understand every detail on your own!

Bruce and Stacy did all of the work with the insurance company adjuster. We personally never had to deal with the stress of that! They know the language, know the jargon and they knew exactly what we were entitled to. Our loss was significant enough that we were going to need a contractor and several sub contractors to do the work. As it turns out insurance companies require that contractor and sub-contractor estimates be presented in a specialized way. Bruce and Stacy worked with those people to make certain their estimates were presented the right way the first time, eliminating the time and stress of going back and forth on the paperwork several times. They didn’t miss a detail.

On the other side of the table, the insurance company adjuster could see he was working with experts, which eliminated any chance of anyone missing anything. After Bruce and Stacy submitted the final paperwork to the insurance company there were minor adjustments and we had a done deal. During the negotiation, Bruce and Stacy knew exactly what the insurance company could and should do, and they made certain we got every penny we deserved.

Bruce and Stacy are expert communicators. They were proactive and initiated phone calls, emails and texts and replied to mine almost immediately. Early on I developed so much confidence in what they were doing and how hard they were working on our behalf that I ultimately asked them for less communication about the details!!

In the end, we settled our claim favorably.

Looking back, the way Bruce and Stacy helped us through the process and represented us with our insurance company was a sight to behold. We ended up with a great settlement and didn’t suffer through any of the stress of getting it done. We could never have done it without them.

Highest possible accolades and kudos!!

Thank you Bruce and Stacy

Simply put AJR Public Adjusters are the utmost professionals. They have decades of expertise and knowledge regarding property insurance claims that no lay person could ever hope to equal. Even though our water damage claim was on the small side, Bruce and Stacy made us feel as if it was the most important claim of the day. Bruce communicated with the insurance company adjustor as well as the remediation company yet kept us in the loop with text messages, phone calls, emails and in person. His responses to our questions were almost instantaneous. It might be somewhat of a cliche but Stacy and Bruce Horowitz are certainly the dynamic duo that comes to your rescue. They have the knowledge, professionalism and thoroughness necessary to take a difficult situation and turn it into just a minor road bump. I had a CEO of a billion $ plus business once tell me that there were lots of qualified people that applied for jobs, but the hard part was finding qualified applicants that were nice people. With AJR and Stacy & Bruce you are getting the qualified professionals, but most importantly these are nice people who care about their clients. A big thanks to Stacy & Bruce.

Simply put AJR Public Adjusters are the utmost professionals. They have decades of expertise and knowledge regarding property insurance claims that no lay person could ever hope to equal. Even though our water damage claim was on the small side, Bruce and Stacy made us feel as if it was the most important claim of the day. Bruce communicated with the insurance company adjustor as well as the remediation company yet kept us in the loop with text messages, phone calls, emails and in person. His responses to our questions were almost instantaneous. It might be somewhat of a cliche but Stacy and Bruce Horowitz are certainly the dynamic duo that comes to your rescue. They have the knowledge, professionalism and thoroughness necessary to take a difficult situation and turn it into just a minor road bump. I had a CEO of a billion $ plus business once tell me that there were lots of qualified people that applied for jobs, but the hard part was finding qualified applicants that were nice people. With AJR and Stacy & Bruce you are getting the qualified professionals, but most importantly these are nice people who care about their clients. A big thanks to Stacy & Bruce.

Before I called AJR, I had no idea what a public adjuster was. My property suffered a major fire loss and I made the mistake of trying to deal with the insurance company myself. This was a huge mistake. Not only was it a waste of my time, but I was dealing with people who are paid to settle for the least amount of money possible. Once I engaged AJR, Bruce took over everything. Within a few weeks, the whole thing was settled for tens of thousands more. Bottom line, don't call your insurance company first, call AJR!

Before I called AJR, I had no idea what a public adjuster was. My property suffered a major fire loss and I made the mistake of trying to deal with the insurance company myself. This was a huge mistake. Not only was it a waste of my time, but I was dealing with people who are paid to settle for the least amount of money possible. Once I engaged AJR, Bruce took over everything. Within a few weeks, the whole thing was settled for tens of thousands more. Bottom line, don't call your insurance company first, call AJR!

We had a house fire and and needed assistance with our insurance claim. We did the research and interviewed several public adjusters in AZ and in the end Bruce and Stacy at AJR Public Adjusters were the clear choice! Not only were they reliable with years of experience in the business, but when the insurance company tried to pay only a fraction of what they should have they sprang into action!
They handled all the intricate details and found a multitude of top notched professionals to battle the insurance company for more than a year. Because of their hard work and dedication to making sure we got what we deserved; we were awarded a settlement that was triple what the insurance company tried to pay!
If you want the best adjusters who will fight for you look no further than Bruce and Stacy at AJR Public Adjustors.

We had a house fire and and needed assistance with our insurance claim. We did the research and interviewed several public adjusters in AZ and in the end Bruce and Stacy at AJR Public Adjusters were the clear choice! Not only were they reliable with years of experience in the business, but when the insurance company tried to pay only a fraction of what they should have they sprang into action!
They handled all the intricate details and found a multitude of top notched professionals to battle the insurance company for more than a year. Because of their hard work and dedication to making sure we got what we deserved; we were awarded a settlement that was triple what the insurance company tried to pay!
If you want the best adjusters who will fight for you look no further than Bruce and Stacy at AJR Public Adjustors.

If this rating system allowed for 10 stars, I would give AJR Public Adjusters 10 stars without any hesitation whatsoever! I had substantial water damage in my home and I was very lucky to have Bruce and Stacy help me out with the claim. They are amazing! They took care of everything in a very professional and timely manner. They paid attention to every tiny detail to ensure my claim covers all the damages to the building and my personal property. Working with insurance companies is oftentimes a nightmare and if you are a busy individual like myself, trust me, you won't have time or energy to fight with them. I am sure the claim founds I received from insurance company would be much lower if I dealt with it by myself because first, I don't have time and experience to ensure I get what I am entitled to and second, insurance companies are not motivated to compensate you properly. So, save yourself from stress and uncertainty and hire AJR! Trust me, you won't regret it! You will sleep peacefully knowing that Bruce and Stacy go above and beyond to take care of your claim.

If this rating system allowed for 10 stars, I would give AJR Public Adjusters 10 stars without any hesitation whatsoever! I had substantial water damage in my home and I was very lucky to have Bruce and Stacy help me out with the claim. They are amazing! They took care of everything in a very professional and timely manner. They paid attention to every tiny detail to ensure my claim covers all the damages to the building and my personal property. Working with insurance companies is oftentimes a nightmare and if you are a busy individual like myself, trust me, you won't have time or energy to fight with them. I am sure the claim founds I received from insurance company would be much lower if I dealt with it by myself because first, I don't have time and experience to ensure I get what I am entitled to and second, insurance companies are not motivated to compensate you properly. So, save yourself from stress and uncertainty and hire AJR! Trust me, you won't regret it! You will sleep peacefully knowing that Bruce and Stacy go above and beyond to take care of your claim.