AJ's Tree Service

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Please review the attached AJ's Tree Service Revdex.com.doc file for information on this complaint.
A copy of the original quote and bill are also attached
Thanks for your help.
Regards,
[redacted]

Business owner contacted Revdex.com and stated that customer made many changes to the job. When the job was completed, he was given an invoice which was paid in full. Customer also gave business a tip of $30.  Did not charge customer tax twice.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
During my negotiation with AJ's Tree Service for the service of removing the trees I gave Aldo this form and he filled out the amounts he would charge. If you add up the amounts they equal $955.00. He had added the amounts and added tax to get the $1,011.75 amount. It was after this that I asked him for some additional work and he agreed to do it for 300.00 (restoration of side yard as on the form). When you add the $955.00 from his numbers and add the additional $300.00 for the side yard work the total is $1,255.00. This amount should be the total owed before the 10% discount and tax.
If Aldo is so sure that he doesn't owe me anything ask him to produce a detailed receipt that shows his numbers. I doubt that he will because he doesn't keep records. I would also ask him what the difference between $1,1011.75 and the correct total of $955.00 is. If it isn't tax what is it.
Thanks again for your help in resolving this complaint
Regards,
[redacted]

The business owner contacted Revdex.com and stated that the only thing he gave the customer is the proposal with his company name on it for $1256.59. The customer then paid him a rounded figure for $1300.00 and said it was a tip. He never provided the broken down written statement that customer attached to the invoice. There is no tax included. He does not know how this customer came up with the breakdown it's not from him.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please...

contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted] Good day,I don't see a way to supplement information regarding ID[redacted], so I e-mail you now.The business satisfied the desired settlement today, by finishing the job.I can only assume that your contacting them expedited or reprioritized the task.Thanks,-[redacted]