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AK Auto Sales

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Good morning my name is [redacted] with AK Auto Sales.  I'm sorry, it's my first time answering a complaint. I will do my best and if you need anything else please let me know .We sold that Ford F150 for Mr. [redacted] and it was running fine. Nothing wrong with it. After couple of days, he...

called stating that the truck would not start.  I asked him where  he was and I sent a tow truck to where he said he was. The Tow Tuck Driver couldn't find him. I called him back and, he said he's not there anymore, and 5 minutes after that he showed up at the car lot. We tried to look at the truck, and he took off with it. Would not let us touch it. Like 2 days after that, he called again and said the the truck would not start again and, I asked him again,  ok , would you like for  me to send a Tow Truck to pick it up? He said ok. I sent my Repair Manager there, and as soon my repair manager got there, he started yelling and cursing at him and he started the truck and took off with it. After couple of days he came to my office with a lady asking me all kinds of questions. I told them if he's not going to drop off the truck off and let us look at it, we won't  be able to fix it. So they dropped the truck off and we changed the entire steering column and put a new ignition switch for him. He picked up his truck and he said its working good with no problems, I told him, if you had dropped the truck off sooner, it would of been fixed already.Any questions, please feel to call me at, [redacted]Thank you, [redacted]

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Address: 4315 S Congress Ave, Austin, Texas, United States, 78745


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