October 12, Re: [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in recepit of [redacted] ’s dispute regarding the above referenced accountAfter further review, EOS CCA has found that the information that was discussed with Ms [redacted] regarding her account was in accordance with the FCRA, FDCPA and subsequent policies and procedures regarding credit reportingUnder these guidelines, EOS CCA is required to report information accurately and appropriately to the credit bureaus and as such, we cannot remove a delinquent tradeline in exchange for a payment to resolve a matter The account has been closed in our systems as paid and a update has been sent to the credit bureaus to reflect the appropriate paid status If you have any questions, please contact our Consumer Hotline at [redacted] Sincerely,EOS CCA Consumer Relations Department
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I am again requesting that your business remove all accounts from my credit reports immediately I have sent numerous correspondence (to include certified mail) but have never received any responses Your company has utilized many illegal practices to include but not limited to: On 09/11/2017, your agent Mr [redacted] advised me by writing (letter attached), to pay $on that same day and the matter would be resolved- I was never advised by your representative about the "extra charges" and the those charges were never listed in the letter I was advised that all accounts would be UPDATED AND REMOVED once payment is received and that it could up to days for the credit agencies to update their records At the time of this writing, your account continues to be listed in my credit report You advised in your previous communication via this complaint that your company has updated all credit reporting bureaus reflecting that "the account was paid in full" Again, this is false, as all of my credit reports state "Settled- less than full." Your claims are as my none of my credit reports reflect this Even though you are reporting my name to the agencies, and I had requested an explanation via certified mail, I have never received anything from your company Please refer to all attachments as verifications Lastly, I am requesting that your accounts be removed in their entirety from all credit reporting agencies Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowI dispute this debt as I have not received any information in regards to the above referenced dispute you stated that the information was sent to my current address on 09/09/however nothing has been received as of today's date 09/15/per your letter dated 08/18/Eos CCA has my address on file Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowRegards, [redacted]
November 23, Re: Revdex.com complaint #: [redacted] – [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s rebuttal in regards to our findings for the above referenced accountAs previously stated our records indicate, that on 10/24/2016, we received check number [redacted] in the amount of $from [redacted] with the above referenced account information in the memo lineWe were unable to locate any additonal information with this payment and as a result, the account was closed as settled in full and our office has not contacted [redacted] any further regarding this matterPlease be advised that once a balance in our office is resolved, the credit bureaus are provided with an update to reflect the appropriate paid status to ensure that the matter is reporting accuratelyIn addition, EOS CCA does not accept payments in exchange for deletions of the tradelines to the credit bureaus Providing the payment is not returned for any reason, [redacted] ’s account owing to [redacted] is listed on our records with a $balanceWe have documented the account accordingly with this information, and our records indicate that the matter is reporting accurately as settled in full to the credit bureausIf you have any questions or concerns, please contact our Consumer Relations Department at [redacted] for additional assistanceSincerely, EOS CCA Consumer Relations Department
May 26, Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: **- [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] complaint in regards to the above referenced accountIn an effort to further assist with the issues mentioned in the complaint we have also forwarded this information to our client for reviewPlease be advised our client, [redacted] , placed the above referenced account with our office on 03/15/ Per the clients request, the account has been closed as of 05/25/2016, and as such, our office will not contact Ms [redacted] any further Additionally, this matter was not closed as resolved and was still showing a balance due of $The balance may be subjected to additional collection efforts at the clients discretionPlease contact the client directly for additional information If you or [redacted] should have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department
May 14, Re: Revdex.com Case #: [redacted] - [redacted] *** EOS CCA #: [redacted] | Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com:As previously stated, during our investigation, we have found that our office has only made attempt to contact Ms [redacted] prior to our conversation with her on 5/4/regarding this matterOur records do not show any calls made prior to 4/30/nor call attempts made to any other number other than the phone number we spoke with Ms [redacted] on 5/4/which was ###-###-#### In order to investigate the matter further, we would need additional information, such as the phone number that has been receiving the numerous calls to investigate and ensure that this matter has been resolvedUntil such information can be obtained, the account remains open in our office in a status that will cease all calls to Ms*** If you have any questions or concerns, please contact my office at ###-###-####, extension ***Sincerely, EOS CCA Consumer Relations Department
Hi, I am quite surprised to check those informationWhen I checked my credit report, the said transaction was reported in year But I am no in USA from more years I just am just trying to have a clean history, so asking your kind help to tackle this inaccurate data from my reportIf possible please send those details to my email id ( [redacted] ),or else please mail those details to India as mentioned above Thanks, [redacted] Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Regards, [redacted]
I'd like to thank everyone for taking the time to mediate on this matter; however, I don't believe that I will get proper resolution to the matter on this venue Instead, I will wait for results from my escalated complaints with the FTC and the Florida Office of the Attorney General In response to EOS CCA asking for supporting documents, those are on the way and should arrive today (Registered Mail) Thank you again, and have a fantastic day! Sincerely, [redacted] Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowRegards, [redacted]
RevDex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] . [ Please find attached the 14 day conditional endorsement notification letter sent to EOS to satisfy the requirements for Section 3-111 of the Uniform Commercial Code and California Civil Code Sec 1526 for accord and satisfaction. The letter was sent on 9-17-2016 (see [redacted] receipt) and received by EOS on 9-19-2016 (see attached [redacted] delivery confirmation], also attached check copu with the explicit restrictive endorsement for deletion.EOS has been sued times before for violations pertaining to cashing restrictive endorsment checks and not honoring the accord in place. I am more than happy to provide the case #s for these violations. I would recommend for EOS to have their litigation department carefully look at this, as I am fully prepped to file a lawsuit against EOS if they fail to delete the accounts in question. Regards, [redacted]
June 18, Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: **- [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted] ‘s dispute As part of our reasonable investigation, we have sent our client a request to obtain an itemized bills in an effort to validate the total charges placed with our agency for collections These statements have been forwarded to [redacted] ’s address of record : [redacted] via [redacted] to review The statements from [redacted] , which is the original creditor on [redacted] ‘s account are dated from 10/24/through 01/23/and show that the balance of $has been due since 02/18/ The account remains open with our office in a status that will cease communications which will allow time for [redacted] to receive and review the informationIf you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for further assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com:This bill has been with many different agenciesThe original creditor [redacted] had this charged off in aug of Again I have not even been sent proof that the company even owns the dept as another agency contacted me a month ago claiming they owned this billI will be sending a copy of this to the ftc with my complaint I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [If you are rejecting the business's response please enter your rejection comments here.] Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
July 6, Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: **- [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above referenced accountAfter further review, EOS CCA was unable to locate any written correspondence regarding this matter prior to receving the above Revdex.com complaint # [redacted] Our investigation has found that on 06/02/**16, EOS CCA received a dispute filed through the credit bureaus and as a result, a verification letter was mailed to Ms [redacted] ’s address of record for reviewIn an attempt to further assist Ms [redacted] , EOS CCA has requested and mailed Itemized Statements regarding this balance via USPS to the address of record for further reviewThese statements were received directly from AT&T Mobility, which is the original creditor on [redacted] ’s account and are for the services provided from 01/08/**through 06/07/**These statements reflect a balance of $that has been due since 07/02/**The account remains open with our office in a temporary status that will cease communications which will allow time for Ms [redacted] to receive and review the informationIf you or Ms [redacted] should have any questions, please contact our Consumer Relations Department at [redacted] for additional assistanceSincerely, EOS CCA Consumer Relations Department
April 20, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] IncCreditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above referenced accountIn an effort to further assist Ms [redacted] , we forwarded the information provided to our client, [redacted] Inc., for reviewAccording to their records, they only equipment they received was the modem associated with the account and not the transcevierAs a result, Ms [redacted] is responsible for the ‘Customer Agreement’ charge of $299.52, a previous balance of $175.90, $in ‘Voice disconnection’ fees and $for the unreturned transceiverIn additon to these charges taxes and fees were added to the balance bringing the total amount past due to $We have obtained a copy of the final billing statements reflecting these charges and have forwarded them to Ms [redacted] ’s address of record to reviewThe account has been documented accordingly with Ms [redacted] ’s dispute and remains open with our office in a temporary status that will cease communications which will allow time this information to be received and reviewedIf you have any questions, please contact our Consumer Relations Department at 1- [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department
April 24, Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of your [redacted] ’s complaint in regards to the above referenced accountIn an attempt to assist Ms [redacted] with the issues mentioned in her complaint, we submitted a request to our client, [redacted] , to obtain an itemized statement detailing the balance of $that was placed with our agency for collections on 01/17/This information has been obtained and mailed to Ms [redacted] ’s address of record for reviewThe Itemized Statements that were obtained were received directly from [redacted] , which is the original creditor of Ms [redacted] ’s accountThe statements are dated 08/30/2013, 09/16/2013, 11/05/and 11/22/and reflect the lapse of insurance coverage fee of $after the termination date of 09/21/We have documented the account accordingly with Ms [redacted] ’s dispute and it remains open with our office in a cease calls status as requestedIf you or Ms [redacted] have any questions, or concerns please contact our Consumer Relations Department at 1- [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department
June 9, Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: Our client, ***, placed the above referenced account with our office on 01/06/The account has since been closed and returned to the client, and as such, our office will not contact [redacted] any furtherWe have notified the credit bureaus to delete the above referenced account from their records If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for additional assistance Sincerely, EOS CCA Consumer Relations Department
July 24, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above accountWe have reviewed the matter and in an attempt to assist Ms [redacted] , we have sent our client, [redacted] ***, a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collectionsOnce this information has been obtained we will forward it to the address of record via [redacted] for Ms [redacted] to review The account has been documented accordingly and remains open with our office in a temporary status that will cease communications which will allow [redacted] for the requested information to be obtained and received for reviewIf you have any questions or concerns, please contact our Consumer Relations Department at [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department
December 20, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr [redacted] ’s complaint in regards to the above refernced accountAs part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collectionsOnce this information has been obtained we will forward it to the address of record for Mr [redacted] to review The account has been documented accordingly and remains open with our office in a temporary status that will cease communications which will allow time for Mr [redacted] to receive and review the requested informationIf you have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance Sincerely, EOS CCA Consumer Relations Department
March 1, 2017 Re: BBB Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear BBB: EOS CCA is in receipt of [redacted] ’s complaint in... regards to the above referenced account. We have investigated this matter and out conclusions are set forth below. Our records indicate multiple letters have been mailed to the address of record in an attempt to assist Mr. [redacted] in resolving this matter. In addition, EOS CCA has no record of a conversation with Mr. [redacted] regarding the account. In addition to these findings, EOS CCA has since mailed an itemized statements from our client, [redacted] , in regards to this balance to Mr. [redacted] ’s address of record. The statement is dated from 09/23/2010 through 12/22/2010 and shows that the balance of $261.26 has been due since 01/17/2011. EOS CCA’s investigation demonstrates that all collection efforts have been made in accordance with all applicable laws. The account has been documented accordingly and remains open with our office in a temporary status that will cease communications to allow time for you to receive and review this information. If you or Mr. [redacted] should have any questions or concerns, please contact our Consumer Relations Department at ( [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department
October 12, Re: [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in recepit of [redacted] ’s dispute regarding the above referenced accountAfter further review, EOS CCA has found that the information that was discussed with Ms [redacted] regarding her account was in accordance with the FCRA, FDCPA and subsequent policies and procedures regarding credit reportingUnder these guidelines, EOS CCA is required to report information accurately and appropriately to the credit bureaus and as such, we cannot remove a delinquent tradeline in exchange for a payment to resolve a matter The account has been closed in our systems as paid and a update has been sent to the credit bureaus to reflect the appropriate paid status If you have any questions, please contact our Consumer Hotline at [redacted] Sincerely,EOS CCA Consumer Relations Department
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I am again requesting that your business remove all accounts from my credit reports immediately I have sent numerous correspondence (to include certified mail) but have never received any responses Your company has utilized many illegal practices to include but not limited to: On 09/11/2017, your agent Mr [redacted] advised me by writing (letter attached), to pay $on that same day and the matter would be resolved- I was never advised by your representative about the "extra charges" and the those charges were never listed in the letter I was advised that all accounts would be UPDATED AND REMOVED once payment is received and that it could up to days for the credit agencies to update their records At the time of this writing, your account continues to be listed in my credit report You advised in your previous communication via this complaint that your company has updated all credit reporting bureaus reflecting that "the account was paid in full" Again, this is false, as all of my credit reports state "Settled- less than full." Your claims are as my none of my credit reports reflect this Even though you are reporting my name to the agencies, and I had requested an explanation via certified mail, I have never received anything from your company Please refer to all attachments as verifications Lastly, I am requesting that your accounts be removed in their entirety from all credit reporting agencies Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowI dispute this debt as I have not received any information in regards to the above referenced dispute you stated that the information was sent to my current address on 09/09/however nothing has been received as of today's date 09/15/per your letter dated 08/18/Eos CCA has my address on file Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowRegards, [redacted]
November 23, Re: Revdex.com complaint #: [redacted] – [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s rebuttal in regards to our findings for the above referenced accountAs previously stated our records indicate, that on 10/24/2016, we received check number [redacted] in the amount of $from [redacted] with the above referenced account information in the memo lineWe were unable to locate any additonal information with this payment and as a result, the account was closed as settled in full and our office has not contacted [redacted] any further regarding this matterPlease be advised that once a balance in our office is resolved, the credit bureaus are provided with an update to reflect the appropriate paid status to ensure that the matter is reporting accuratelyIn addition, EOS CCA does not accept payments in exchange for deletions of the tradelines to the credit bureaus Providing the payment is not returned for any reason, [redacted] ’s account owing to [redacted] is listed on our records with a $balanceWe have documented the account accordingly with this information, and our records indicate that the matter is reporting accurately as settled in full to the credit bureausIf you have any questions or concerns, please contact our Consumer Relations Department at [redacted] for additional assistanceSincerely, EOS CCA Consumer Relations Department
May 26, Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: **- [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] complaint in regards to the above referenced accountIn an effort to further assist with the issues mentioned in the complaint we have also forwarded this information to our client for reviewPlease be advised our client, [redacted] , placed the above referenced account with our office on 03/15/ Per the clients request, the account has been closed as of 05/25/2016, and as such, our office will not contact Ms [redacted] any further Additionally, this matter was not closed as resolved and was still showing a balance due of $The balance may be subjected to additional collection efforts at the clients discretionPlease contact the client directly for additional information If you or [redacted] should have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department
May 14, Re: Revdex.com Case #: [redacted] - [redacted] *** EOS CCA #: [redacted] | Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com:As previously stated, during our investigation, we have found that our office has only made attempt to contact Ms [redacted] prior to our conversation with her on 5/4/regarding this matterOur records do not show any calls made prior to 4/30/nor call attempts made to any other number other than the phone number we spoke with Ms [redacted] on 5/4/which was ###-###-#### In order to investigate the matter further, we would need additional information, such as the phone number that has been receiving the numerous calls to investigate and ensure that this matter has been resolvedUntil such information can be obtained, the account remains open in our office in a status that will cease all calls to Ms*** If you have any questions or concerns, please contact my office at ###-###-####, extension ***Sincerely, EOS CCA Consumer Relations Department
Hi, I am quite surprised to check those informationWhen I checked my credit report, the said transaction was reported in year But I am no in USA from more years I just am just trying to have a clean history, so asking your kind help to tackle this inaccurate data from my reportIf possible please send those details to my email id ( [redacted] ),or else please mail those details to India as mentioned above Thanks, [redacted] Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Regards, [redacted]
I'd like to thank everyone for taking the time to mediate on this matter; however, I don't believe that I will get proper resolution to the matter on this venue Instead, I will wait for results from my escalated complaints with the FTC and the Florida Office of the Attorney General In response to EOS CCA asking for supporting documents, those are on the way and should arrive today (Registered Mail) Thank you again, and have a fantastic day! Sincerely, [redacted] Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowRegards, [redacted]
RevDex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] . [ Please find attached the 14 day conditional endorsement notification letter sent to EOS to satisfy the requirements for Section 3-111 of the Uniform Commercial Code and California Civil Code Sec 1526 for accord and satisfaction. The letter was sent on 9-17-2016 (see [redacted] receipt) and received by EOS on 9-19-2016 (see attached [redacted] delivery confirmation], also attached check copu with the explicit restrictive endorsement for deletion.EOS has been sued times before for violations pertaining to cashing restrictive endorsment checks and not honoring the accord in place. I am more than happy to provide the case #s for these violations. I would recommend for EOS to have their litigation department carefully look at this, as I am fully prepped to file a lawsuit against EOS if they fail to delete the accounts in question. Regards, [redacted]
June 18, Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: **- [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received [redacted] ‘s dispute As part of our reasonable investigation, we have sent our client a request to obtain an itemized bills in an effort to validate the total charges placed with our agency for collections These statements have been forwarded to [redacted] ’s address of record : [redacted] via [redacted] to review The statements from [redacted] , which is the original creditor on [redacted] ‘s account are dated from 10/24/through 01/23/and show that the balance of $has been due since 02/18/ The account remains open with our office in a status that will cease communications which will allow time for [redacted] to receive and review the informationIf you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for further assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com:This bill has been with many different agenciesThe original creditor [redacted] had this charged off in aug of Again I have not even been sent proof that the company even owns the dept as another agency contacted me a month ago claiming they owned this billI will be sending a copy of this to the ftc with my complaint I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below [If you are rejecting the business's response please enter your rejection comments here.] Regards, [redacted] ***
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved Regards, [redacted]
July 6, Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: **- [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above referenced accountAfter further review, EOS CCA was unable to locate any written correspondence regarding this matter prior to receving the above Revdex.com complaint # [redacted] Our investigation has found that on 06/02/**16, EOS CCA received a dispute filed through the credit bureaus and as a result, a verification letter was mailed to Ms [redacted] ’s address of record for reviewIn an attempt to further assist Ms [redacted] , EOS CCA has requested and mailed Itemized Statements regarding this balance via USPS to the address of record for further reviewThese statements were received directly from AT&T Mobility, which is the original creditor on [redacted] ’s account and are for the services provided from 01/08/**through 06/07/**These statements reflect a balance of $that has been due since 07/02/**The account remains open with our office in a temporary status that will cease communications which will allow time for Ms [redacted] to receive and review the informationIf you or Ms [redacted] should have any questions, please contact our Consumer Relations Department at [redacted] for additional assistanceSincerely, EOS CCA Consumer Relations Department
April 20, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] IncCreditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above referenced accountIn an effort to further assist Ms [redacted] , we forwarded the information provided to our client, [redacted] Inc., for reviewAccording to their records, they only equipment they received was the modem associated with the account and not the transcevierAs a result, Ms [redacted] is responsible for the ‘Customer Agreement’ charge of $299.52, a previous balance of $175.90, $in ‘Voice disconnection’ fees and $for the unreturned transceiverIn additon to these charges taxes and fees were added to the balance bringing the total amount past due to $We have obtained a copy of the final billing statements reflecting these charges and have forwarded them to Ms [redacted] ’s address of record to reviewThe account has been documented accordingly with Ms [redacted] ’s dispute and remains open with our office in a temporary status that will cease communications which will allow time this information to be received and reviewedIf you have any questions, please contact our Consumer Relations Department at 1- [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department
April 24, Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of your [redacted] ’s complaint in regards to the above referenced accountIn an attempt to assist Ms [redacted] with the issues mentioned in her complaint, we submitted a request to our client, [redacted] , to obtain an itemized statement detailing the balance of $that was placed with our agency for collections on 01/17/This information has been obtained and mailed to Ms [redacted] ’s address of record for reviewThe Itemized Statements that were obtained were received directly from [redacted] , which is the original creditor of Ms [redacted] ’s accountThe statements are dated 08/30/2013, 09/16/2013, 11/05/and 11/22/and reflect the lapse of insurance coverage fee of $after the termination date of 09/21/We have documented the account accordingly with Ms [redacted] ’s dispute and it remains open with our office in a cease calls status as requestedIf you or Ms [redacted] have any questions, or concerns please contact our Consumer Relations Department at 1- [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department
June 9, Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: Our client, ***, placed the above referenced account with our office on 01/06/The account has since been closed and returned to the client, and as such, our office will not contact [redacted] any furtherWe have notified the credit bureaus to delete the above referenced account from their records If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for additional assistance Sincerely, EOS CCA Consumer Relations Department
July 24, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above accountWe have reviewed the matter and in an attempt to assist Ms [redacted] , we have sent our client, [redacted] ***, a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collectionsOnce this information has been obtained we will forward it to the address of record via [redacted] for Ms [redacted] to review The account has been documented accordingly and remains open with our office in a temporary status that will cease communications which will allow [redacted] for the requested information to be obtained and received for reviewIf you have any questions or concerns, please contact our Consumer Relations Department at [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department
December 20, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr [redacted] ’s complaint in regards to the above refernced accountAs part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collectionsOnce this information has been obtained we will forward it to the address of record for Mr [redacted] to review The account has been documented accordingly and remains open with our office in a temporary status that will cease communications which will allow time for Mr [redacted] to receive and review the requested informationIf you have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance Sincerely, EOS CCA Consumer Relations Department
March 1, 2017 Re: BBB Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear BBB: EOS CCA is in receipt of [redacted] ’s complaint in... regards to the above referenced account. We have investigated this matter and out conclusions are set forth below. Our records indicate multiple letters have been mailed to the address of record in an attempt to assist Mr. [redacted] in resolving this matter. In addition, EOS CCA has no record of a conversation with Mr. [redacted] regarding the account. In addition to these findings, EOS CCA has since mailed an itemized statements from our client, [redacted] , in regards to this balance to Mr. [redacted] ’s address of record. The statement is dated from 09/23/2010 through 12/22/2010 and shows that the balance of $261.26 has been due since 01/17/2011. EOS CCA’s investigation demonstrates that all collection efforts have been made in accordance with all applicable laws. The account has been documented accordingly and remains open with our office in a temporary status that will cease communications to allow time for you to receive and review this information. If you or Mr. [redacted] should have any questions or concerns, please contact our Consumer Relations Department at ( [redacted] for additional assistance. Sincerely, EOS CCA Consumer Relations Department