Akai Hana

May 18,2025Dear *** *** ***We are sorry about your uncomfortable dining experience on mother's day.Please accept the gift certificate from us.We will try harder to improve the customer service and thank you very much for your patronage.Sincerely yours,Manager*** ***

Review: On May 10th a friend and I went to this restaurant at 4:00pm to have dinner, we were given a hard time by the host as to seating arrangements, we were finally seated , ordered our dinner , paid left a tip and we were sitting there chatting when the waitress came up to me and said "you have to leave now , this is mothers day and we have other people who have reservations and are waiting to be seated. I told the waitress she was very rude and then asked to speak to the manager who was behind the sushi bar, I told him what happened but he did not do anything. I was very embarrassed as well as my friend, I have never been asked to leave a restaurant in my life. I have already posted a review on yelp, but for the embarrassment I feel the restaurant should give me and my friend and free dinner for both of us.Desired Settlement: A free dinner for both me and my friend

Business

Response:

May 18,2025Dear [redacted]We are sorry about your uncomfortable dining experience on mother's day.Please accept the gift certificate from us.We will try harder to improve the customer service and thank you very much for your patronage.Sincerely yours,Manager[redacted]