Complaint ID#: [redacted] Company Name: A Krueger Heating and Plumbing Company Contact Name: [redacted] Company Contact Phone: [redacted] Company Contact Email: [redacted] Consumer's Name: [redacted] Revdex.com Staff Member (if you know): [redacted] Complaint Information: Again unless the plumber is familiar with [redacted] Brass there is no way he can determine whether the faucet was an older model or notOur faucets are restocked monthly because we have a high stock turn over rateIf the faucet was faulty and had a leak that would have been the cause of the rustAgain that would have been under warranty if [redacted] had called usAt this point with out the faucet there is nothing we can doIf [redacted] gives us a copy of the invoice that she got from the other plumber we can see what was done and be able to make a more informed decision as to how to move forwardBut without any additional information there is nothing we can do Sent on: 5/4/2:07:PM
Complaint ID#: [redacted] Company Name: A Krueger Heating and Plumbing Company Contact Name: [redacted] Company Contact Phone: [redacted] Company Contact Email: [redacted] Consumer's Name: [redacted] Revdex.com Staff Member (if you know): [redacted] Complaint Information: Again unless the plumber is familiar with [redacted] Brass there is no way he can determine whether the faucet was an older model or notOur faucets are restocked monthly because we have a high stock turn over rateIf the faucet was faulty and had a leak that would have been the cause of the rustAgain that would have been under warranty if [redacted] had called usAt this point with out the faucet there is nothing we can doIf [redacted] gives us a copy of the invoice that she got from the other plumber we can see what was done and be able to make a more informed decision as to how to move forwardBut without any additional information there is nothing we can do Sent on: 5/4/2:07:PM