Business called and inspected the vehicleA NY sticker was put on the car but it turned out to be a Vermont vehicleThe consumer took the vehicle to a Toyota dealer who said there was a problemThe business offered to fix the vehicleThere were no holes in the frame when the vehicle was brought in for the initial inspection, and the company has fairly offered to make repairs
Business called and inspected the vehicle. A NY sticker was put on the car but it turned out to be a Vermont vehicle. The consumer took the vehicle to a Toyota dealer who said there was a problem. The business offered to fix the vehicle. There were no holes in the frame when the vehicle was brought...
in for the initial inspection, and the company has fairly offered to make repairs.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.The size of the hole in the frame is significant. I had the vehicle checked by Vermont inspection statio as well as a New York inspection station. Both locations determine the hole is of such size and the surrounding corrosion so advanced that the vehicle should not have passed initial inspection. I believe the initial inspection was done incorrectly, thus the vehicle was misrepresented as being safe to drive. I would not have purchased the vehicle had this information been revealed. Since purchasing the vehicle, I drove it less than 400 miles before the Vermont inspection station noticed the problem, and less than 600 miles before the New York inspection station failed the vehicle. What is the quality of the initial inspection if the truck could not last 400 miles? How safe should consumers feel if state inspections can not guarantee at least 400 miles of safe driving? I would like to return the vehicle and get my money back. It is the right, fair, and just thing to do.
Regards,
[redacted]
Business called and inspected the vehicleA NY sticker was put on the car but it turned out to be a Vermont vehicleThe consumer took the vehicle to a Toyota dealer who said there was a problemThe business offered to fix the vehicleThere were no holes in the frame when the vehicle was brought in for the initial inspection, and the company has fairly offered to make repairs
Business called and inspected the vehicle. A NY sticker was put on the car but it turned out to be a Vermont vehicle. The consumer took the vehicle to a Toyota dealer who said there was a problem. The business offered to fix the vehicle. There were no holes in the frame when the vehicle was brought...
in for the initial inspection, and the company has fairly offered to make repairs.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.The size of the hole in the frame is significant. I had the vehicle checked by Vermont inspection statio as well as a New York inspection station. Both locations determine the hole is of such size and the surrounding corrosion so advanced that the vehicle should not have passed initial inspection. I believe the initial inspection was done incorrectly, thus the vehicle was misrepresented as being safe to drive. I would not have purchased the vehicle had this information been revealed. Since purchasing the vehicle, I drove it less than 400 miles before the Vermont inspection station noticed the problem, and less than 600 miles before the New York inspection station failed the vehicle. What is the quality of the initial inspection if the truck could not last 400 miles? How safe should consumers feel if state inspections can not guarantee at least 400 miles of safe driving? I would like to return the vehicle and get my money back. It is the right, fair, and just thing to do.
Regards,
[redacted]