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AL Diguer Plumbing Ltd

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AL Diguer Plumbing Ltd Reviews (6)

Hello, We have search our current system and do not show any billing statements sent to this patientTheir is no current balance on this patients accountWe do apology for any this has cause the family If they have any further questions or concerns, please contact our billing managers, [redacted] at 210- [redacted] ext*** Respectfully, Lola GLewis Provider Relations Representative South Texas Center for Pediatric Care San Pedro Ave., Suite [email protected] Your Satisfaction is our # goal

Complaint: [redacted] I am rejecting this response because:This response is not addressing the main issue of this complaint, which is a charge for a service not provided (SCR TST Pure Tone Air Only) code ***I just started to receive this statements until recently, otherwise I would have started this complaint years ago Regards, [redacted]

Complaint: [redacted]
I am rejecting this response because:This response is not addressing the main issue of this complaint, which is a charge for a service not provided (SCR TST Pure Tone Air Only) code [redacted]. I just started to receive this statements until recently, otherwise I would have started this complaint years ago.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I have the document to proof my complaint.I am attaching a PDF as proof of the statement account # [redacted]. If you determine this is a error, please send me a letter stating the account #[redacted] with the charge of $9.59 for the patient (Child) [redacted] is a mistake and balance is canceled.
Regards,
[redacted](Father)

Hello,Apparently the information we previouly had on the original complaint was on another account for a separate child ([redacted]) which does not have a balance. In reviewing the statement sent, it is under patient ([redacted]) that has the same head of household. Several statements were sent to the address on file with no response was ever received. This balance is from a date of service from 8/17/12 for services not cover by the insurance company.Thank you,

Hello,   We have search our current system and do not show any billing statements sent to this patient. Their is no current balance on this patients account. We do apology for any  this has cause the family.   If they have any further questions or concerns, please contact...

our billing managers, [redacted] at 210-[redacted] ext. [redacted].   Respectfully,    Lola G. Lewis Provider Relations Representative South Texas Center for Pediatric Care 13750 San Pedro Ave., Suite 560 210-561-3100 ext. 232 [email protected] Your Satisfaction is our # 1 goal.

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