I dropped a phone off for them to fix the screen on a Friday didn't get the phone back till the next Friday after I was told it will take two day but that wasn't a issue waiting that long even tho I had paid in full upon bring the phone I pick it up today January and it wasn't working at all I bring the phone because a cracked screen only to get it back and it wasn't working at all and he proceeded to tell me it's not his problem I paid $for a screen only to not have a phone at all
Product_Or_Service: Note phone
Account_Number: At&T
Brought in a psthat did not power on They told me it was a bad motherboardI asked if I got another pscould they swap hard drives and if I would still have all my data and gamesI spoke with Cassidy They said yes When I got the new psthey they stated they could not swap hard drives and they would do no form of compensation for the psi just purchased due to their faulty information
I dropped a phone off for them to fix the screen on a Friday didn't get the phone back till the next Friday after I was told it will take two day but that wasn't a issue waiting that long even tho I had paid in full upon bring the phone I pick it up today January and it wasn't working at all I bring the phone because a cracked screen only to get it back and it wasn't working at all and he proceeded to tell me it's not his problem I paid $for a screen only to not have a phone at all
Product_Or_Service: Note phone
Account_Number: At&T
Brought in a psthat did not power on They told me it was a bad motherboardI asked if I got another pscould they swap hard drives and if I would still have all my data and gamesI spoke with Cassidy They said yes When I got the new psthey they stated they could not swap hard drives and they would do no form of compensation for the psi just purchased due to their faulty information