Complaint: ***
I am rejecting this response because:
I am rejecting the business response because they have offer no response other than their excuses1) I never test drove the vehicle because at the time I myself didn't have a valid license and it would have been illegal for me to do so2) I didn't become aware of an issue with the heating system until after purchaseI then contacted the deal immediatelyFurthermore, if I was initially aware of an issue with the air conditioning system during one of the hottest months of the year, I would have bypassed this particular vehicle altogetherEspecially considering I have many small children which I am responsible for3) I do not understand why the dealer would have been skeptical when dealing with me when I informed them that my credit was subpar beforehand and that was the main reason I was contacting them because they assured me that dealing with less that ideal credit was their specialty4) I still have the original copy from the dealer which states that they included a warranty with the vehicle, which I paid an extra $for
All in all, most of this is he say she sayThe fact of the matter is Alpiemonte Chevrolet of Dundee sold me a vehicle that they do not own the rights toThe temporary plates expired in September, It is going on to DecemberI have been unable to drive the vehicle for monthsHowever, they still expect payment from meThey have not honored any of their verbal agreements and I no longer want any business with them. They have ignored all of their contractual agreements, I want my money back
Sincerely,
*** ***
Complaint: ***
I am rejecting this response because:
I am rejecting the business response because they have offer no response other than their excuses1) I never test drove the vehicle because at the time I myself didn't have a valid license and it would have been illegal for me to do so2) I didn't become aware of an issue with the heating system until after purchaseI then contacted the deal immediatelyFurthermore, if I was initially aware of an issue with the air conditioning system during one of the hottest months of the year, I would have bypassed this particular vehicle altogetherEspecially considering I have many small children which I am responsible for3) I do not understand why the dealer would have been skeptical when dealing with me when I informed them that my credit was subpar beforehand and that was the main reason I was contacting them because they assured me that dealing with less that ideal credit was their specialty4) I still have the original copy from the dealer which states that they included a warranty with the vehicle, which I paid an extra $for
All in all, most of this is he say she sayThe fact of the matter is Alpiemonte Chevrolet of Dundee sold me a vehicle that they do not own the rights toThe temporary plates expired in September, It is going on to DecemberI have been unable to drive the vehicle for monthsHowever, they still expect payment from meThey have not honored any of their verbal agreements and I no longer want any business with them. They have ignored all of their contractual agreements, I want my money back
Sincerely,
*** ***