A.L. Prime Energy

On February 9 I had my car starter replaced by BP Auto Repair and they charged me $985 for it and the labor. Two days ago on July 25 my car had the same problem again. I had to tow it to the same mechanic and he told us that if it is the starter again we will not pay for it. Today on July 27 he tells me that because 90 days have passed since he did the work he will not charge for the parts but he wants $350 for the labor. I told them I should not be paying for the labor as well since I have no reassurance that this thing will not happen again in five months or anytime soon.

Our employees are trained not to give out refunds without a receiptWe wish you had contacted the corporate office directly so we could have resolved the issue soonerOur C-store manager, *** *** would like to refund your moneyPlease call the corporate office at ***
and speak with *** to make arrangements

Revdex.com:Corporate was not an option given me. Perhaps, employees ought to know this.
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. I visited the business as discussed with their corporate representative and resolved the matter.
Regards,
[redacted]

The gas purchased at this location had water in it. It destroyed the fuel injectors and they had to replaced. The total cost of the cleaning of the gas tank and the fuel injectors was a little less than a 1000$.