Al's 5th & E Shell Service

As Mr [redacted] claims, he stopped by Al's 5th & E Shell to have coolant added to his carHowever, he did not have any diagnostic work performed on his vehicle prior to his tripHe had had basic testing done might have prevented his overheating.The most common causes for overheating is a leaky water pump, a faulty thermostat, engine coolant sensors, cooling fans, ectMr [redacted] claims, his radiator was overflowing.As we have tried to explain to himThe cap is actually a pressure release valveWhen the fluid in the cooling system heats upIt expands causing the pressure to build upThe cap is the only place pressure can escape, like a pressure cooker once a boiling point the pressure will release causing fluid to spill outMr [redacted] had a leaky water pump and a faulty thermostat which caused his car to overheat.Settlement:I have refunded Mr [redacted] for the fluid he purchased...Sincerely, [redacted]

I can't show documents all I know is my car was runnin fine until *** at al's shell station worked on my radiator puttin in coolant and oilAnd when I left I got half the way were I was goin and stopped to get gas and the coolant was all over the ground under the carAnd when I raised the hood my radiator cap was bouncing all over the place with coolant still leaking out because the cap wasn't properly put back on tight when *** applied the coolantI've never had a problem with my car ever over heating until that day *** at al's shell station applied coolant in my radiatorI'm the only witnessCan't show proofJust I saw my radiator cap was totally lose and coolant was spillin out everywhereAnd my car over heated due to lack of coolant in the radiatorThat ended up costing me when all said and doneI feel there responsible for my car over heating due to the cap not beinging applied properly

As Mr*** claims, he stopped by Al's 5th & E Shell to have coolant added to his carHowever, he did not have any diagnostic work performed on his vehicle prior to his tripHe had had basic testing done might have prevented his overheating.The most common causes for overheating is a leaky
water pump, a faulty thermostat, engine coolant sensors, cooling fans, ectMr*** claims, his radiator was overflowing.As we have tried to explain to himThe cap is actually a pressure release valveWhen the fluid in the cooling system heats upIt expands causing the pressure to build upThe cap is the only place pressure can escape, like a pressure cooker once a boiling point the pressure will release causing fluid to spill outMr*** had a leaky water pump and a faulty thermostat which caused his car to overheat.Settlement:I have refunded Mr*** for the fluid he purchased...Sincerely, *** ***

I got your message, the problem is not solved he gave me money back for the coolant.it cost me over in work on my car and hotels and food for days stuck in tehacaphi ca because al's shell gas station did not put my radiator cap back on properly which caused all the coolant to leak out and over heat a blew my thermastat and heat sensor so i'm filing a small claim this week for against al shell gas station