The Customer ( [redacted] [redacted] stated correctlyWe did offer him the replacement for this faulty itemBut due to the shortage of stock due to this Christmas season, this item is no longer in our warehouseNow, the action has been taken [redacted] is agree on the alternate item
Complaint: [redacted] I am rejecting this response because: Like I stated, their behaviour is outrageous Their reply is illogical and in broken English They're harassing me What does their reply even mean? Can the Revdex.com request explanation? Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
The Customer (*** *** * stated correctlyWe did offer him the replacement for this faulty itemBut due to the shortage of stock due to this Christmas season, this item is no longer in our warehouseNow, the action has been taken** *** is agree on the alternate item
Complaint: ***
I am rejecting this response because: Like I stated, their behaviour is outrageous Their reply is illogical and in broken English They're harassing me What does their reply even mean? Can the Revdex.com request explanation?
Regards,
*** ***
Good Morning *** I received your complaint submitted to the Revdex.com on 1/20/regarding your experience with our Customer Service Support Team I looked into our last conversation regarding your broken Salt Lamp and I provided you a *** Tracking Number on January 9, via your personal email*** has confirmed deliveryNow that you've received your replacement lamp, Item ***, please advise if another issue has occurred aside from the initial difficulties, and I will be sure to address that immediatelyI've provided the *** Tracking Number below for your convenienceFeel free to contact me with any further questions or concerns in the meantimeI can be reached at *** *** *** *** *** UPS Tracking: *** Kind Regards
[A default letter is provided here which
indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***
To Whom it May Concern, My name is Darien E***, with WBM International, I am following up in reference to the customer complaint ***We refunded her via check in January, please see the attachment confirming the resolution!
The Customer ( [redacted] [redacted] stated correctlyWe did offer him the replacement for this faulty itemBut due to the shortage of stock due to this Christmas season, this item is no longer in our warehouseNow, the action has been taken [redacted] is agree on the alternate item
Complaint: [redacted] I am rejecting this response because: Like I stated, their behaviour is outrageous Their reply is illogical and in broken English They're harassing me What does their reply even mean? Can the Revdex.com request explanation? Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
The Customer (*** *** * stated correctlyWe did offer him the replacement for this faulty itemBut due to the shortage of stock due to this Christmas season, this item is no longer in our warehouseNow, the action has been taken** *** is agree on the alternate item
Complaint: ***
I am rejecting this response because: Like I stated, their behaviour is outrageous Their reply is illogical and in broken English They're harassing me What does their reply even mean? Can the Revdex.com request explanation?
Regards,
*** ***
Good Morning *** I received your complaint submitted to the Revdex.com on 1/20/regarding your experience with our Customer Service Support Team I looked into our last conversation regarding your broken Salt Lamp and I provided you a *** Tracking Number on January 9, via your personal email*** has confirmed deliveryNow that you've received your replacement lamp, Item ***, please advise if another issue has occurred aside from the initial difficulties, and I will be sure to address that immediatelyI've provided the *** Tracking Number below for your convenienceFeel free to contact me with any further questions or concerns in the meantimeI can be reached at *** *** *** *** *** UPS Tracking: *** Kind Regards
[A default letter is provided here which
indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***
To Whom it May Concern, My name is Darien E***, with WBM International, I am following up in reference to the customer complaint ***We refunded her via check in January, please see the attachment confirming the resolution!