After the customer told us of the problemWe towed her car to a transmission specialistThe specialist found out the pump for the transmission was not workingThe only way to find out what was happening was to remove the transmission from the carWe towed the vehicle to the original mechanic and advised to remove the transmissionWe picked up the transmission and took it back to the specialist and found out that the pump and the intermediate shaft were broken because of insulationWe called the customer to let them know what we foundAdvised there was really no way to fix this problemWe do warranty the transmission for day, but not if it is put in wrong or broken by the mechanic chosen to do the install
After the customer told us of the problemWe towed her car to a transmission specialistThe specialist found out the pump for the transmission was not workingThe only way to find out what was happening was to remove the transmission from the carWe towed the vehicle to the original mechanic and advised to remove the transmissionWe picked up the transmission and took it back to the specialist and found out that the pump and the intermediate shaft were broken because of insulationWe called the customer to let them know what we foundAdvised there was really no way to fix this problemWe do warranty the transmission for day, but not if it is put in wrong or broken by the mechanic chosen to do the install