Al's Mini-Mart & Liquor Shoppe

Revdex.com Serving New Mexico and Southwest Colorado Jefferson StNW Ste A Albuquerque, NM ID# *** To whom it may concern: I have reviewed the complaint and would like to first of all apologize for the misunderstanding at my business Al's Mini MartsWe sometimes have
close to code beer that we discount and "push" out before it expires and the ones that you received were better datesi would like to make this right and give you *** *** quarts equaling plus tax.(Way over the refund) or if you desire I can refund the moneyAs far as our policy on checking Id's is that we card everyone regardless of ageOur in store policy as well as many others Is that we card everyone purchasing liquor in order to protect everyone involved In the transactionThe fines and the liability out weigh the costs associated without carding everyoneIt's extremely hard for employees now a days to make smart "judgement" calls in who is over In order, to combat that we card everyone to eliminate any errors, If any person or persons touches the liquor during the sales process they also need to be cardedThat is NM Law stating that it can be a two party saleAs far as my employee being rude, I do apologize and will be brought to her attention as far as discipline goesSometimes employees come across as rude when enforcing are store policiesTo conclude as time goes on in the liquor industry it gets harder and harder to enforce all the rules and regulationsWe strive to have customer service as well as upholding the laws to have a safe worldPlease feel free to contact me directly to receive your product or refundThanks for bringing this to my attentionMy direct line is *** Sincerely,*** *** President/Owner of AMJAR LLC d/b/a/ Al's Mini Marts South Main StBelen, NM