ALA Construction & Restoration LLC

I did not tell Mr A [redacted] I did not have anymore moneyThat is a lie I have called and texted him numerous times with no response from himI have record of all calls and text As far as him not charging enough to fix my house that's his faultHe submitted all estimates to my insurance company himselfI did not submit anything Also they got cement on my vinyl sidingPaint on my ceremiac tileThey have been fully paid for my window that they said they special orderedI was suppose to get a certificate saying my house was levelI have been promised this numerous timesStill do not haveOne of the contractors put plaster on my kitchen walls and left it that wayKitchen walls were ok did not need any workNow I'm going to have to pay someone to paint my kitchen walls He was paid for some services,by my insurance company that was not used or completedAnd as I stated he,submitted all paperwork to my insurance company

Dear Ms***: We are in receipt of your letter dated 12/06/2016. You have assigned an ID # of *** regarding the info contained in your correspondence. Upon review of your letter and our job file the following information can be released to
you. 1. Mrs*** *** has been a customer of ALA Construction and Restoration, LLC during 2016.2. We were contacted and contracted by Mrs*** to repair her home which was damaged when an auto crashed into the front porch of the structure.3. As work progressed ALA Construction and Restoration, LLC billed for work completed.4. Only work completed was invoiced until the final invoice was submitted.5. Mrs*** paid the submitted invoices.6. During the final stages of the repairs Mrs*** advised us her Home Owners insurance, who was paying for the repair cost, had deducted her $deductible. She went onto say that she did not have $500.00. 7. At the time of the conversation with Mrs*** we had scheduled the final three task to complete her job and submitted our final invoice to Mrs*** which she submitted to her insurance company. 8. The insurance company paid the invoice less the deductible and depreciation. 9. The final three task; replacing a window, staining the concrete porch, and painting the porch railing were put on hold since there was no indication we would be paid for the remainder of work.10. Mrs*** was notified that we would stand behind all work completed by ALA Construction and Restoration, LLC. (We have done so by returning to replace her new floor and repainting a ceiling.)11. At this point, Mrs*** advised us that we have been paid the total amount owed. Mrs*** has been advised and documentation provided that shows 100% of the job has been billed. The documentation also shows that ALA Construction and Restoration, LLC has not been paid in full. 12. The task yet to be completed exceed the amount owed so Mrs*** has not suffered a loss by us. Mrs*** has inferred that since we have invoiced for the total amount then we have been paid the total amount. She also has stated the since certain line items within our estimate were not used then we owe her a refund. As for the estimated cost of each line item, ALA Construction and Restoration, LLC contracted with Mrs*** for the total sum. Our contract was not based on cost plus fees. There are items in our estimate which were greatly under estimated. We are making no claim to Mrs*** that she owes the difference. After your review of this information, please contact me at *** *** so we can discuss this complaint in its total. Sincerely, ALA Construction and Restoration, LLCJay A***
*** ***

Dear Ms***: We are in receipt of your letter dated 12/06/2016. You have assigned an ID # of *** regarding the info contained in your correspondence. Upon review of your letter and our job file the following information can be released to
you. 1. Mrs*** *** has been a customer of ALA Construction and Restoration, LLC during 2016.2. We were contacted and contracted by Mrs*** to repair her home which was damaged when an auto crashed into the front porch of the structure.3. As work progressed ALA Construction and Restoration, LLC billed for work completed.4. Only work completed was invoiced until the final invoice was submitted.5. Mrs*** paid the submitted invoices.6. During the final stages of the repairs Mrs*** advised us her Home Owners insurance, who was paying for the repair cost, had deducted her $deductible. She went onto say that she did not have $500.00. 7. At the time of the conversation with Mrs*** we had scheduled the final three task to complete her job and submitted our final invoice to Mrs*** which she submitted to her insurance company. 8. The insurance company paid the invoice less the deductible and depreciation. 9. The final three task; replacing a window, staining the concrete porch, and painting the porch railing were put on hold since there was no indication we would be paid for the remainder of work.10. Mrs*** was notified that we would stand behind all work completed by ALA Construction and Restoration, LLC. (We have done so by returning to replace her new floor and repainting a ceiling.)11. At this point, Mrs*** advised us that we have been paid the total amount owed. Mrs*** has been advised and documentation provided that shows 100% of the job has been billed. The documentation also shows that ALA Construction and Restoration, LLC has not been paid in full. 12. The task yet to be completed exceed the amount owed so Mrs*** has not suffered a loss by us. Mrs*** has inferred that since we have invoiced for the total amount then we have been paid the total amount. She also has stated the since certain line items within our estimate were not used then we owe her a refund. As for the estimated cost of each line item, ALA Construction and Restoration, LLC contracted with Mrs*** for the total sum. Our contract was not based on cost plus fees. There are items in our estimate which were greatly under estimated. We are making no claim to Mrs*** that she owes the difference. After your review of this information, please contact me at *** *** so we can discuss this complaint in its total. Sincerely, ALA Construction and Restoration, LLCJay A***
*** ***

I did not tell Mr A[redacted] I did not have anymore moneyThat is a lie? I have called and texted him numerous times with no response from himI have record of all calls and text? As far as him not charging enough to fix my house that's his faultHe submitted all estimates to my insurance company himselfI did not submit anything? ? Also they got cement on my vinyl sidingPaint on my ceremiac tileThey have been fully paid for my window that they said they special orderedI was suppose to get a certificate saying my house was levelI have been promised this numerous timesStill do not haveOne of the contractors put plaster on my kitchen walls and left it that wayKitchen walls were ok did not need any workNow I'm going to have to pay someone to paint my kitchen walls? He was paid for some services,by my insurance company that was not used or completedAnd as I stated he,submitted all paperwork to my insurance company

I did not tell Mr A[redacted] I did not have anymore money.. That is a lie.  I have called and texted him numerous times with no response from him. I have record of all calls and text.  As far as him not charging enough to fix my house that's his fault. He submitted all estimates to my insurance company himself. I did not submit anything.   Also they got cement on my vinyl siding. Paint on my ceremiac tile. They have been fully paid for my window that they said they special ordered. I was suppose to get a certificate saying my house was level. I have been promised this numerous times. Still do not have. One of the contractors put plaster on my kitchen walls and left it that way. Kitchen walls were ok did not need any work. Now I'm going to have to pay someone to paint my kitchen walls.  He was paid for some services,by my insurance company that was not used or completed. And as I stated he,submitted all paperwork to my insurance company.