Alachua Tire & Brake

is inaccurately reporting this incident in her efforts to defame my business. In late Sept a 2001 Toyota Sequoia was left at my shop for throttle repair. My office manager contacted and informed ***'s husband, *** about the repair amount, he declined service. For the next few weeks I spoke several times to *** and his boss ***, informing them that he either needed to make the repair or remove his vehicle. During that time *** and his boss spoke with another mechanic (***) who works for a parts company who agreed to work on the Sequoia. In the process of removing the vehicle (I'm told) the vehicle gear slipped and the hood was damaged. (***) contacted *** and his boss as he took full ownership of the damage and agreed to repair and paint the hood. (I'm not sure *** was aware) A few weeks went by and I spoke with *** at my shop and he let me know that he still wanted his Sequoia repaired once the hood issue with *** was cleared up. I called *** to my shop while *** was there and their agreement was still in place. I didn't have any contact with *** until Geico contacted me about the incident. When the insurance company contacted me I provided (***) contact and witnesses information (***s boss and the tow driver used to remove the vehicle) I informed Geico that the damage done to that vehicle was caused by(***) and he was in contact with ***, his boss and an agreement had been made. I made several attempts to contact *** concerning the repair and removal of his vehicle but he never responded. *** isn't being truthful when she states I offered to tow the Sequoia to University Collision Center, after the agreement between ***, his boss and *** was made, she contacted her insurance company. I tried to help resolve the issue because I'm actually friends with *** and ***. She's fully aware that *** had her vehicle towed to University Collision after she text me where she wanted it to go for an estimate.

I think there was a breakdown in communication between Mr. & *** because I witnessed several conversations between ***, *** and ***'s boss , ***. *** agreed to make the repairs, *** agreed but I'm not sure *** was aware of that agreement. After she threatened me with litigation, I ended communication because she stated she was aware *** was not an Alachua Tire & Brake employee but she felt I was responsible for the damage to the hood of her vehicle. Yet when I gave her ***s number, arranged for them to communicate with me as a witness, she failed to do so. I ended communication with *** after he threatened to place liens on my business.

I'd really like your help getting the *** to contact *** as I've tried and hopefully resolve this issue. There is no need to defame my business nor threaten me in any way. I've only tried to help all parties involved.

I can provide contact information for (***). ***'s boss and the tow driver.

Please contact me if needed.

***

Alachua Tire & Brake

is inaccurately reporting this incident in her efforts to defame my business. In late Sept a 2001 Toyota Sequoia was left at my shop for throttle repair. My office manager contacted and informed ***'s husband, *** about the repair amount, he declined service. For the next few weeks I spoke several times to *** and his boss ***, informing them that he either needed to make the repair or remove his vehicle. During that time *** and his boss spoke with another mechanic (***) who works for a parts company who agreed to work on the Sequoia. In the process of removing the vehicle (I'm told) the vehicle gear slipped and the hood was damaged. (***) contacted *** and his boss as he took full ownership of the damage and agreed to repair and paint the hood. (I'm not sure *** was aware) A few weeks went by and I spoke with *** at my shop and he let me know that he still wanted his Sequoia repaired once the hood issue with *** was cleared up. I called *** to my shop while *** was there and their agreement was still in place. I didn't have any contact with *** until Geico contacted me about the incident. When the insurance company contacted me I provided (***) contact and witnesses information (***s boss and the tow driver used to remove the vehicle) I informed Geico that the damage done to that vehicle was caused by(***) and he was in contact with ***, his boss and an agreement had been made. I made several attempts to contact *** concerning the repair and removal of his vehicle but he never responded. *** isn't being truthful when she states I offered to tow the Sequoia to University Collision Center, after the agreement between ***, his boss and *** was made, she contacted her insurance company. I tried to help resolve the issue because I'm actually friends with *** and ***. She's fully aware that *** had her vehicle towed to University Collision after she text me where she wanted it to go for an estimate.

I think there was a breakdown in communication between Mr. & *** because I witnessed several conversations between ***, *** and ***'s boss , ***. *** agreed to make the repairs, *** agreed but I'm not sure *** was aware of that agreement. After she threatened me with litigation, I ended communication because she stated she was aware *** was not an Alachua Tire & Brake employee but she felt I was responsible for the damage to the hood of her vehicle. Yet when I gave her ***s number, arranged for them to communicate with me as a witness, she failed to do so. I ended communication with *** after he threatened to place liens on my business.

I'd really like your help getting the *** to contact *** as I've tried and hopefully resolve this issue. There is no need to defame my business nor threaten me in any way. I've only tried to help all parties involved.

I can provide contact information for (***). ***'s boss and the tow driver.

Please contact me if needed.

***

Alachua Tire & Brake