Aladdin Signs Inc

Dear [redacted],
Thank you very much for your message. We appreciate your orders very much. Very sorry you had to wait, as both of your orders contained items with an extended lead time. Many of our products are one of a kind releases and from time to time, based on popularity and demand items will...

be released as pre-order. Please note, pertaining to your most recent order the ship date of early July was listed on the product page in the description. Our apologies if you did not see this information in advance of ordering. We did receive your email messages and June 20 and 24th requesting updated information with regards to a ship date. We replied on June 24th referencing the ship date would be in early July. Unfortunately, I am not sure what date you reached us to cancel? We did not receive your message or have any request to cancel and refund the order on file. This is the reason your cancellation request was not filed sooner. Please note, per your message below, we have cancelled your order immediately and credited your PayPal account in full.  We have send you an email confirming this for your records and an itemized receipt. Please let us know if we can provide you with any additional information.
Thank you,
[redacted]

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]