AladdinsLights

Initial Business Response /* (1000, 9, 2015/07/08) */
Contact Name and Title: JH VP
Contact Phone: ***
Contact Email: ***
I am not sure why there was an issue with this refund I went on to make sure it was submitted, however it was too late to do a credit card
refundI looked in our system it shows a check was processed for it however that shows that it was sent almost a month agoObviously this was not sent to the correct locationWe have no desire to hold back these funds from the consumer I will expedite a check to him overnight the customer is welcome to an additional $store credit because of the issue with this defective product and the following return
Initial Consumer Rebuttal /* (3000, 18, 2015/07/27) */
I have not received the check promised by the companyThis should not be closed
Thank you,
*** ***
Final Business Response /* (4000, 23, 2015/08/24) */
Revdex.com had phone conversation with business
The business processed the refund on 7/24/If the consumer still has not received the refund, the business will be glad to void the check and overnight a new check
Final Consumer Response /* (4200, 25, 2015/08/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It is now Aug and has been month since the above response from the seller about sending a checkEmail was exchanged with them requesting the check be re-sent which they agreedThe check has not arrived and they have stopped responding to any communicationIt is just a horribly run business who is very untruthful and dishonestThey say they will, and have, sent a check but do not