Complaint: [redacted]
I am rejecting this response because: What Alamo Handyman refuses to accept is that this wire was fine until their installer cut the wire. Their own electrician installed a light fixture from this outlet which worked fine. They NEVER offered to repair the wire free of charge. I talked with Mr [redacted] once and made several additional attempts after speaking to the installer but he did not return my calls. How do a wire enclosed in the cover rub against the conduit break on it's own? In hindsight, I am not sure why the wire had to be exposed. He only needed to remove the cover to install the siding.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: What Alamo Handyman refuses to accept is that this wire was fine until their installer cut the wire. Their own electrician installed a light fixture from this outlet which worked fine. They NEVER offered to repair the wire free of charge. I talked with Mr [redacted] once and made several additional attempts after speaking to the installer but he did not return my calls. How do a wire enclosed in the cover rub against the conduit break on it's own? In hindsight, I am not sure why the wire had to be exposed. He only needed to remove the cover to install the siding.
Regards,
[redacted]