Hello,I forwarded this complain to Ovation Services, Alamo Home finance, sold this loan to Ovation Servicesthey service the loans and they are responsible to released the lien when the loan payoff.Please see ovations response: (also I attached two documents from Ovation).Gentlemen, The account was paid in full on9/3/14, the release was prepared on 11/20/and the recording of the releasewas completed on 12/8/We strive to complete the release of lien processwithin days but unfortunately this particular account surpassed ourindicated timeframe I have attached a copy of therecorded release for your recordsThank you, [redacted] ** [redacted] Ovation Customer Service [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Hello,I forwarded this complain to Ovation Services, Alamo Home finance, sold this loan to Ovation Services. they service the loans and they are responsible to released the lien when the loan payoff.Please see ovations response: (also I attached two documents from Ovation).Gentlemen, The...
account was paid in full on9/3/14, the release was prepared on 11/20/14 and the recording of the releasewas completed on 12/8/14. We strive to complete the release of lien processwithin 30 days but unfortunately this particular account surpassed ourindicated timeframe. I have attached a copy of therecorded release for your records. Thank you, [redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted] [redacted]
[redacted]
This is our response to the complaint of [redacted] The issue in the complaint is the amount currently due [redacted] We currently owe [redacted] approximately $11,000 due on a property tax loan that the customer has not paid in almost three years. This loan is currently in the process of...
litigation. The other loans [redacted] had with our company had been paid off by the property owner. Only 6 loans [redacted] invested went to full term and a release of lien was forwarded to [redacted] at his California address. All funds were delivered by wire transfer. It was [redacted]esponsibility to sign and file the release of lien with tax authority for the property address. All this explanation was provided on each loan payoff. He was paid a 12% yield on each of these loans according to our agreement until the loans paid off. I believe he is of the understanding that he would get paid the return on all the interest due whether the loan paid off early or not. This was not our agreement. He received all interest due plus principal repayment. All these records are on file at our office. The remaining loan will be paid in full upon the outcome of the litigation. This loan is still accruing at an annual interest rate of 12%. I have attached the header from an email we sent to [redacted] from our Operations Manager explaining this and a copy of the reconciliation. Hopefully, when the litigation with the final loan is done, this will bring closure to this matter. Regards, [redacted]
Hello,I forwarded this complain to Ovation Services, Alamo Home finance, sold this loan to Ovation Servicesthey service the loans and they are responsible to released the lien when the loan payoff.Please see ovations response: (also I attached two documents from Ovation).Gentlemen, The account was paid in full on9/3/14, the release was prepared on 11/20/and the recording of the releasewas completed on 12/8/We strive to complete the release of lien processwithin days but unfortunately this particular account surpassed ourindicated timeframe I have attached a copy of therecorded release for your recordsThank you, [redacted] ** [redacted] Ovation Customer Service [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Hello,I forwarded this complain to Ovation Services, Alamo Home finance, sold this loan to Ovation Services. they service the loans and they are responsible to released the lien when the loan payoff.Please see ovations response: (also I attached two documents from Ovation).Gentlemen, The...
account was paid in full on9/3/14, the release was prepared on 11/20/14 and the recording of the releasewas completed on 12/8/14. We strive to complete the release of lien processwithin 30 days but unfortunately this particular account surpassed ourindicated timeframe. I have attached a copy of therecorded release for your records. Thank you, [redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
[redacted] [redacted]
[redacted]
Ovation Customer Service [redacted]
[redacted]
This is our response to the complaint of [redacted] The issue in the complaint is the amount currently due [redacted] We currently owe [redacted] approximately $11,000 due on a property tax loan that the customer has not paid in almost three years. This loan is currently in the process of...
litigation. The other loans [redacted] had with our company had been paid off by the property owner. Only 6 loans [redacted] invested went to full term and a release of lien was forwarded to [redacted] at his California address. All funds were delivered by wire transfer. It was [redacted]esponsibility to sign and file the release of lien with tax authority for the property address. All this explanation was provided on each loan payoff. He was paid a 12% yield on each of these loans according to our agreement until the loans paid off. I believe he is of the understanding that he would get paid the return on all the interest due whether the loan paid off early or not. This was not our agreement. He received all interest due plus principal repayment. All these records are on file at our office. The remaining loan will be paid in full upon the outcome of the litigation. This loan is still accruing at an annual interest rate of 12%. I have attached the header from an email we sent to [redacted] from our Operations Manager explaining this and a copy of the reconciliation. Hopefully, when the litigation with the final loan is done, this will bring closure to this matter. Regards, [redacted]