Alamo Leasing Company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution it is in my best interest to accept their offer so I will reply to them certified mail and will see if they honor the settlement for now it has been resolved
Sincerely,
*** ***

Advantage Moving & Storage does not provide full replacement insurance for long distance shipments so yes we suggest moving insurance.com if they are interested in purchasing insuranceOur legal liability for lose and damage is cents per pound per articleWe will now confirm with *** *** that *** *** has denied the settlement offered and his file will be reviewed and we will forward a settlement offer to him within the next weeks via certified mail

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
We did not accept the insurance company settlement the damages should be the movers Responsibilitythey offer the insurance that you pay extra for And then they get away with the damages their people causethe moving company is the problem
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

[redacted] purchased insurance with a third party company called Moving Insurance.com ###-###-####, they are reviewing her and upon completion will provide a settlement with [redacted]. Moving Insurance.com will then allocate any responsibility that Advantage Moving & Storage, Inc has...

regarding claim and will settle with us directly.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because
 
 The whole Moving Company and recommended insurance is a scam. No one else should be put through this pain and expense we have incurred. We should have never used this company but too late now. After your ites are delivered you must pay in full before the truck is unpacked. Then with nearly 100 boxes and a house full of funiture you must inspect and report within the insurance company guidelines. When we noticed damage on a Saturday no one answered calls at the moving company or the insurance company. We did reach someone on Monday and proceeded with the claim but during unpacking of  boxes and moving furniture around in the house found additional damage. Due to not reporting immediately we were not allowed to add to the initial claim. This is unfair to the consumer. We still hold the mover liable for the damage. However since Advantage Movers ae the frontmen and an unmarked rental truck shows up with 4 men not in company uniforms and billing went to MD movers we think Advantage Movers should  be blackballed from doing businessWe are ultimately left holding the bills and having personal items damaged, some beyond repair or replacement. As this has been going on for 4 months can'tthe Revdex.com step in for us. We did not accept insurance settlement because it was well below the claimed amount and if we accepted we will need  to sign a waiver to not post any negative remarks on the internet. we would also not be able to put any further claim on the mover or insurance company. please help us if you can [redacted]
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: I have  damage too 2  walls that are in need of repair along and I am not paying a 100.00 walls which is what the complex charges.  Also,  just because I purchased additional insurance it was my understanding that they are still responsible for the .60 cents  on the pound for the missing bureau 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

As [redacted] mentioned in his statement he purchased insurance through [redacted] ###-###-####, they will issue a settlement based on the documentation that is provided to them from shipper and Advantage Moving & Storage. There is no claim filed with Advantage Moving & Storage...

regarding this matter.

Advantage Moving & Storage will contact [redacted] via certified mail to inquire about the damage to the wall and see if we can agree on a settlement to resolve this issue