November 19, 2014 We are sorry for the confusion on the upright piano you purchased. Our piano rental contracts list the pianos at list price. When the option to convert to an installment purchase Is taken on a rental contract, the accumulated credit is deducted from the list price. It la 5old as a...
new unit, so as not to void the warranty when the original renter decides to buy the item. We also offer cash sale prices on our items. Sometimes the cash sale price is a better option than taking the rental credit and making it an Installment. We apologize if that was not clearly presented to you at the time of purchase. If you are willing to pay off the unit, we are willing to honor the cash price and give you what you paid in principle on your contract in addition to your rental credit Please let us know If you would like to do this. This option will be available till the end of the 2014 year. Otherwise, the current contract was done in good faith and will remain in place. [redacted] Alamo Music Center
Complaint: [redacted]I am rejecting this response because:The price given for my unit are (Sales at $3800, total price $51993.71) this price was /is not the price for either new or used piano which I have as per the attachment. it is far more than both, by the time the sale was done it was almost approaching one 1 year missing few monthI have invoice received for the same unit, from different office location, same city. That invoice is has the price of $2995, still if you go online at Perl river, the same is selling between $19995. - 2999.The sell was not done in good faithRegards,[redacted]
November 19, 2014 We are sorry for the confusion on the upright piano you purchased. Our piano rental contracts list the pianos at list price. When the option to convert to an installment purchase Is taken on a rental contract, the accumulated credit is deducted from the list price. It la 5old as a...
new unit, so as not to void the warranty when the original renter decides to buy the item. We also offer cash sale prices on our items. Sometimes the cash sale price is a better option than taking the rental credit and making it an Installment. We apologize if that was not clearly presented to you at the time of purchase. If you are willing to pay off the unit, we are willing to honor the cash price and give you what you paid in principle on your contract in addition to your rental credit Please let us know If you would like to do this. This option will be available till the end of the 2014 year. Otherwise, the current contract was done in good faith and will remain in place. [redacted] Alamo Music Center
Complaint: [redacted]I am rejecting this response because:The price given for my unit are (Sales at $3800, total price $51993.71) this price was /is not the price for either new or used piano which I have as per the attachment. it is far more than both, by the time the sale was done it was almost approaching one 1 year missing few monthI have invoice received for the same unit, from different office location, same city. That invoice is has the price of $2995, still if you go online at Perl river, the same is selling between $19995. - 2999.The sell was not done in good faithRegards,[redacted]