Alamo Rent A Car - Serving Oregon Reviews (6)
Alamo Rent A Car - Serving Oregon Rating
Address: 9115 NE Airport Way, Portland, Oregon, United States, 97220-1352
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Date of contact: 01/22/17-12:40pm
Synopsis: Left voicemailSent Email. We will update if Customer returns our call/email
Mr*** is in the middle of moving and emailed our Area Manager that he would touch bases next week.
I followed up with the customer multiple times by phone and by emailI also just called again and left a messageAt this point it doesn’t seem like the customer is responding to Emails or phone calls
Mr*** sent me an Email and agreed to settle for a credit of $
This has long been resolved. Our Area Manager followed up with Ms. [redacted] after seeing this concern on-line. Customer responded by email to us on January 23rd at 10:10am that she had already been helped. Customer said that we had charged back the money that Customer was...
overcharged. She was Satisfied.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]