Alan Eber Company

Hello,Thank you for this email as this is the first and only communication received about this matter. Along with attempting to contact the Revdex.com representative, left messages on two occasions and no response, we also scanned our phone and email records for any communications from the complainant. We...

never received any calls, messages, emails or service requests from the complainant. Rather when we are  notified of system malfunctions we respond promptly and return the systems to operating order as immediately as possible. We also regularly update, test and service the machines to ensure efficient and regular service, as well as responding to any equipment damage resulting from nefarious acts.  While we recognize the frustration in the complainant's message we encourage her to contact us directly and we are happy to discuss these matters more fully. Kind regards,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
To clarify for the business- I spoke to the woman who answers the phone on two separate occasions about the poorly functioning payment machines.  I appreciate any efforts made to maintain the payment machines and hope that they will continue so as to avoid the traffic problems and parking inconveniences caused by non-functioning payment machines.
Sincerely,
[redacted]