Alan Heating A/C, Inc.

Yes I have spoken with ms [redacted].We offer a lifetime labor warranty.We do not make any expressed or implied warrantyOn products we install.She is asking for replacement parts which can be obtained from the manufacturer of the door. However neither ms [redacted] nor I can determain what door was...

installed.  I will be happy to help her Get the parts she needs once the manufacturer is determined.I didtell her I would attempt to find the original contract but at this time I have not been able to find the paperwork.The original owner does not have her copiesOf contract either. I am still serching for the original contract.But cannot say when.Ms [redacted] has been patient we have spoke on several occasionsUltimately we are not responsible for these parts. Tha manufacturerIs. I am trying to help her find the Manufacturer so she can make a claim to them.