Alan Hoffman

Initial Business Response /* (1000, 5, 2016/03/08) */
Contact Name and Title: Main Muffler and Brakes
Contact Phone: XXXXXXXXXX
Upon inspecting the caravan, we found the wheel bearing was severely damagedWe explained this to the customer and she agreed to fix the wheel bearingWhen the
customer returned with the complaint about the noise, we immediately tried to inspect the issueThen the customer stopped the mechanic and asked for her money to be returnedHe explained to her that he could not give her a refund and that he would like to continue inspecting the car in order to help resolve the issueThe customer refused
OFFER:
We hope that you find peace in your heart about this issueAnd we pray that the Lord bless and keep you