I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below A representative of the business was asked times over the phone about winning the $She I was told that I had won $cash with no purchase neededI would not have wasted my gas money and over an hour of my time if I had been told the truth on the phone Regards, [redacted]
We had a used car event at [redacted] Vaon exit starting 07/the customer came in on the 11th while wewas setting up for the saleWe took down her information on the 12th after she test drove the car and thenshe left-She came back on the 13th and based on what we had in the car, and based on there credit, and thewhat the banks was willing to do for the customer, we was unable to come to a agreement on numbersWewas able to get to her payment, but it was on months not monthsThe customer was unwilling to go theextra term for the payment she requestedWe could do the term she wanted, but the payment was higher thanshe wanted so she decided to not purchase the carWe was willing to work with the customer, but she wasunwilling to budge on any of her terms of purchase so we could not come to a agreement.The offer on her trade in is a either or issue that is stated on the flyer of the adThe customer can either geta discount on the purchase of the vehicle they are looking at or a minimum amount for there trade in but notbothThe disclaimer is clearly marked on the flyer on the ad that you can not combine offers.Thanks,Auto World of BSG
I have reviewed the response offer made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below A representative of the business was asked times over the phone about winning the $She I was told that I had won $cash with no purchase neededI would not have wasted my gas money and over an hour of my time if I had been told the truth on the phone Regards, [redacted]
We had a used car event at [redacted] Vaon exit starting 07/the customer came in on the 11th while wewas setting up for the saleWe took down her information on the 12th after she test drove the car and thenshe left-She came back on the 13th and based on what we had in the car, and based on there credit, and thewhat the banks was willing to do for the customer, we was unable to come to a agreement on numbersWewas able to get to her payment, but it was on months not monthsThe customer was unwilling to go theextra term for the payment she requestedWe could do the term she wanted, but the payment was higher thanshe wanted so she decided to not purchase the carWe was willing to work with the customer, but she wasunwilling to budge on any of her terms of purchase so we could not come to a agreement.The offer on her trade in is a either or issue that is stated on the flyer of the adThe customer can either geta discount on the purchase of the vehicle they are looking at or a minimum amount for there trade in but notbothThe disclaimer is clearly marked on the flyer on the ad that you can not combine offers.Thanks,Auto World of BSG