A'Lasche

They keep sending and billing me for a product I do not want. There is not way to contact them. I have sent back product and told them not to send
the product is L'Lasche. They will not stop sending and billing and there is no way to contact them.

I ordered what I thought was a free trial of the product and was charged $89.69 multiple times. I did not order more product.
I only placed an order for the FREE product and to pay shipping. Company keeps charging my account and sending product I do not order. Extremely long hold times make it difficult to contact customer service. I am forced to cancel my debit card to stop the charges. I had my daughter contact them and she could not request the account be closed and rep was not helpful

Want the refund of my $22.49
On 11/05/17 I Ordered A'lasche sample. I received product about a week later. I t came with no information as how to contact company by phone or e-mail if you had a problem or wanted to cancel any more orders.
On 11/17/17 they charged my Debit Card for $89.96 and they had a number listed. I then called company and they cancelled future orders but would only give me a credit for 75%. First they start trial as soon as you order and then when I said I would send back Mike said jar was open. First of all how can you try something you don't even have and how can you try it if you don't open the jar? I want the rest of money refunded to me.

This company keeps calling me every day and harrassing me to buy their product after I didnt complete my "order". They refuse to stop calling me
I clicked on the A'lasche link and had to fill out all my information, including phone number, which they have used to literally call me EVERY DAY for the past week and a half from different (***) *** numbers. They refuse to stop calling me, supervisor pretty much ignored my requests. Why are they allowed to do this? If I wanted the product, I'd buy it. I shouldn't be harrassed or pressured into getting a product I changed my mind about trying.

I ordered a free sample of A"lashes AntiWrinkle Cream and Eye Serum. No easily findable terms were stated for further shipments.
or payment plan.
I received the trial samples. I did not find them useful. I was unaware that I would receive further products until they arrived in the mail in mid September when I was about to leave town. I did not know that each shipment cost $89 for a total of $178 until I received by credit card bill while I was still traveling. I contacted the company on October 16 and they agreed to take back the product (which was sitting. unopened at home). On arriving home, I found a second box and a second charge had been made to my credit card. I called the company today and they stated that no refund would be made as the product had not been returned within thirty days. I looked back at their advertisement and the terms and conditions and they were NOT prominently displayed and easily viewable. In fact, after some time I found them and they took so long to read that most people would give up long before the vital information was found. The order numbers were XXXXXXX, date 9/1/2017 and XXXXXXXX, date 10/1/2017. Each box delivered had the two items but they were billed separately for $89.69 and $89.96. The shipping names attached to these sums on my credit card bill were HCIBILKORE 800-678-9035 NE and SKYNWHIZ 800-877-3325 FL. When I phoned I was told that this company is in Florida and was given the Tampa address to which to return the articles. The payment was made by automatic deduction from my Visa credit card whose number I had because I had authorized them to use it for the postage for the free sample. I canceled future orders on October 16, 2017 and received cancelation numbers so I presume I will not receive future products. I believe, and see on line other complaints of this nature about this company, that they employ deceptive advertising and that I should have received a full refund from them.

I cannot get customer service help to get product return information. All info on line is not valid i.e:phone #'s & email address'.
To: [email protected]
Cc:
Bcc: privatelabelsk.in/[email protected]
Date: Sat, 28 Oct 2017 15:42:22 -0400
Subject: Requesting needed information to return unopened FREE TRIAL products in a timely manner

I am requesting customer contact information and a RMA# for the following 'FREE TRIAL" products: A'lasche Moisturizing Cream and Eye Cream

I want to return the items. The shipping box was opened but, the products remain unopened. The ref # is XXXXXXX and order# XXXXXXXX dated OCTOBER I9TH, 2017. No company contact information was printed on the document provided, and I have not been able to find any legitimate connections. I have read an article published by the FTC and want to speak with someone at this company before I have to contact them. I am sending a copy of this e-mail to the Revdex.com and Consumer Affairs; to confirm that I am making an effort to speak with someone at your company or entity of this company to resolve any issue I may have trying to return these products. I have checked for any additional charges on my provided credit card account. The $4.95 shipping charge was the only authorized charge. I have put a block on the account. Therefore,any other charge will not be honored. I am putting all this information in this e-mail, so that we will not have any misunderstandings if further actions are required.

I am also going to send a notarized copy of this e-mail by return receipt to the address listed on the Revdex.com report. Please note that if any of my information is on any of this companies mailing list I request it's removal.