Alaska Shore Excursion

Hello, I am responding to Complaint ID # [redacted] against TITLE Boxing Club [redacted] I called the complainant, [redacted] ***I explained to her our process for membership recovery I apologized for the inconvenience it caused herWe did not charge her the $Service Charge for the Collection processWe billed that charge to the clubBasically, the business paid for the feeI also offered to cancel her membership since she explained she would not be able to utilize it at this timeI canceled her membership effective immediately and without penaltyI also informed [redacted] that she could reinstate her membership at any time, again without any additional feesLori G [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hello, I am responding to Complaint ID #[redacted] against TITLE Boxing Club [redacted]. I called the complainant, [redacted]. I explained to her our process for membership recovery . I apologized for the inconvenience it caused her. We did not charge her the $25 Service Charge for the...

Collection process. We billed that charge to the club. Basically, the business paid for the fee. I also offered to cancel her membership since she explained she would not be able to utilize it at this time. I canceled her membership effective immediately and without penalty. I also informed [redacted] that she could reinstate her membership at any time, again without any additional fees. Lori G[redacted]