Alaska USA Federal Credit Union

Member has been responded to by mail

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meSincerely, *** ***

Complaint: [redacted]I am rejecting this response because:
This business is not responding with a resolution as to removing the inquiry I did not authorize on my credit report as requested.Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Member was contacted today, May 26, 2017.  Matter resolved.

The consumer has been provided with information that must be completed before this can be removed from their record.  The...

consumer must file a police report and an Identity Theft claim with our Fraud Resolution Department.  When the account was opened in 02/2013 proper photo identification was presented.  The consumer has disputed this 11 times with the credit report agency but fails to proceed with proper procedures for Identity Theft.  This will remain on record until the consumer has followed proper procedure for Identity Theft.

Member was contacted via phone, complaint is resolved.

$15.00 refund amount was deposited into member's account on May 9, 2017.  The credit union considers this matter resolved.

The consumer’s original complaint, which involved the dispute of a transaction, was addressed in the response mailed on July2, 2015.  This most recent correspondence does not contain any new nformation or evidence with regard to the dispute of the transaction in question.  Alaska USA has reviewed its records and confirmed that the credit union has handled the disputed transaction pursuant to Visa operating regulations. Therefore, the credit union considers this matter resolved.  Any further dispute of the transaction should be directed between the consumer and the merchant.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, [redacted]

A Paid in Full letter and an Affidavit in Lieu of Title were mailed to the member on 9/23/2015.

We have responded to the member and are working with the member.  At this time, we consider this matter closed.

An executive has been in contact with the member by phone.  The matter has been resolved to the member's satisfaction.

A response was placed in the mail today, August 26, 2016, to the individual.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that when we get our refund, this resolution is satisfactory to me. Sincerely, [redacted]

Member was responded by mail on May 8.  We consider this matter resolved at this time.

Complaint: [redacted]I am rejecting this response because:
I was specific in how I wished this complaint to be resolved and how I wish to be contacted here by email.Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Complaint: [redacted]
I am rejecting this response because: There is no response, it was blank 
Sincerely,
[redacted]

Never received a response please remove this account from [redacted]
Complaint: [redacted]
I am rejecting this response because: