Our contract states that it could be 4-weeks to be installedWe are still working closely with this customer to find out what the issue isWe are not able to provide much feedback at this timeThe manufacturer is scheduled to go out on Thursday, February 25th to test the windows that we
installed.Thanks
We greatly apologize to [redacted] for the inconvenience, but have since refunded her $100. So sorry for the mix up, [redacted]! Window Planet greatly appreciates our business. Thank you!
[A default letter is provided here which indicates your acceptance of the business's response. If you wish,...
you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Our contract states that it could be 4-weeks to be installedWe are still working closely with this customer to find out what the issue isWe are not able to provide much feedback at this timeThe manufacturer is scheduled to go out on Thursday, February 25th to test the windows that we
installed.Thanks
We greatly apologize to [redacted] for the inconvenience, but have since refunded her $100. So sorry for the mix up, [redacted]! Window Planet greatly appreciates our business. Thank you!
[A default letter is provided here which indicates your acceptance of the business's response. If you wish,...
you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]