[redacted] placed an order with our company for a Silverstein Ligature on our web site which the price was $119.00 it was on sale. The ligature was not in stock and a e mail was sent to [redacted] that it was on backorder. When we did receive new ligatures the price automatically changed to the...
new price. We are sorry that [redacted] was never informed and when [redacted] e mailed me about this I forwarded his e mail to our purchasing department to get this resolved. A refund of $21.00 was issued today and we are sorry for any inconvenience we have caused
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
[redacted] placed an order with our company for a Silverstein Ligature on our web site which the price was $119.00 it was on sale. The ligature was not in stock and a e mail was sent to [redacted] that it was on backorder. When we did receive new ligatures the price automatically changed to the...
new price. We are sorry that [redacted] was never informed and when [redacted] e mailed me about this I forwarded his e mail to our purchasing department to get this resolved. A refund of $21.00 was issued today and we are sorry for any inconvenience we have caused
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]