Albert J. Harrison, CPA

Complaint: ***
I am rejecting this response because:
Regards,
*** ***

Complaint: ***
I am rejecting this response because: MY housegood were damage by the worker neglect, by the the worker of this company, Its their liability to replace or repair what was damafgeIts plan a simiple processAccountability, responsibility for actions on their part to the damage of property that was damageHe has acknowledge that the property was damage, but yet to do something or replacment of equal value or close to because of depreciationThis is just plan WRONGHe has seen damage and has even said to me that he would do everything too make this rightYet he has said something about a 50in TV no regards about the other damage to my wife dresserthe drawer do even line up and kind of chips where it was bumpMy furniture enter his truck by his employee in PERFECT condition, and exit his truck by his employee, DAMAGE by his employeeThe liability is to this company SHAPKOFFThis is plan as anything can getand yet nothing from this company to replace the damage of my household furnitureThis company KNOW for a fact that it should replace or repair any damage received on their partIts like having liability insurance just in case of a situation such as thisThis is a company who has employees and if they could speak, they would say it was our fault !
Regards,
*** ***

This is in response to the complaint from Mr*** We did move him as a local move on Jan There was damage to his floor model TV that we offered to replace with a inch LED TV and he refused.The chair and dresser were also damaged we set up a time and date with the repair man and
Mr.*** and he was unwilling to cooperate and wouldn’t return his calls or let him in his home.We admitted to the damage and tried to get it all taken care of but he was unwilling.He was very belligerent and used profanity at our claims person.Mr.*** was just unwilling to work with us on getting all of this fixed.Thank You *** ***

Unless this customer provides the make and model of the TV and agrees to our repair person making repairs, we can not offer anything additionalHe did not pay for insurance and we did not have to make any offer to settleI told him we would deal with this our guys made a mistakeWhen he wishes to act reasonable we will act accordingly