Unless this customer provides the make and model of the TV and agrees to our repair person making repairs, we can not offer anything additionalHe did not pay for insurance and we did not have to make any offer to settleI told him we would deal with this our guys made a mistakeWhen he wishes to act reasonable we will act accordingly
Complaint: [redacted] I am rejecting this response because: Regards, [redacted]
Unless this customer provides the make and model of the TV and agrees to our repair person making repairs, we can not offer anything additionalHe did not pay for insurance and we did not have to make any offer to settleI told him we would deal with this our guys made a mistakeWhen he wishes to act reasonable we will act accordingly