Albert Motors Inc

This is a response to the case ID ***The customer originally came in 9/20/when for his/her repairs and that is when we installed the missing bolts on the under shieldThe customer called in 9/22/which was days later after repairsWhen his wife brought the vehicle in on 9/25/the bolts that we installed were still in the under shield which were located in the rear part of the shieldThe damage to the shield was in the front of the shield and pushed it back, which indicates that they hit something.Thank you and if you have any more questions please call me on my cell ***

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Revdex.com:
At this time, I have not been contacted by Albert Motors Inc regarding complaint ID...

[redacted]
Regards,
[redacted]

This is a response to a letter we received for ID of [redacted], customer [redacted]The vehicle was brought in originally on 9/20/17 for a Lube Oil and Filter Change and a Check Engine Light. During the inspection we found bolts missing from the under shield. A few days later [redacted] called...

saying the shield was hanging and damaged. We brought the vehicle in and inspected and it was crushed back, looks to be from possibly a curb or something of that nature. The missing bolts that we replaced were still present and did not come out. The cover does need replaced but was damaged by a curb and that was what caused it to fold back.Any further questions please call or email me.[redacted]

[redacted] did order a part from our online site. The company that provides the content on our site is [redacted] The site did not have the correct dimensions for the box containing the part [redacted] ordered therefore the shipping charge was not correct. When we entered the correct...

dimensions of the part (about 8 feet long) it was going to cost around $180.00 to ship this item. Before shipping the part we messaged [redacted] about the shipping cost and asked if he was willing to pay the correct shipping or if he just wanted us to cancel the order. [redacted] asked us to cancel the order so we refunded the money back to his Paypal account and he should be receiving his refund anyday.

My car was driven from the dealership to my garage and from my garage to the parking lot at work the next day.  There are no curbs on rte. 22.  I stand by my statement bolts were not put in place by the dealership.[redacted]