The customer is responsible for all charges dueAll services were renderedThe mattress was picked up and billedThe customer wasinsistent it be picked upWhen we did pick up the mattress, the customer disputed the chargeThe customer was under contract for years forour serviceWe allowed the customer to break his contractWe could have, in fact, charged the customer an additional amount for the breachof contract, but in good faith we did notThe charges the customer is disputing are due and the full balance should be paid
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] For reference, the contractors car in the picture has summer tires Once again the story is changed from too snowy to, the driveway is too narrow despite a container begin delivered by Myers previouslyI am still requesting a refund of the $delivery fee If this can not be resolved here, perhaps the AG's office, Bank, or FTC will get better resultsAs it stands we have a company that changes their story to suit their needs and is rather rude when asked If you are reading this ask yourself, is this the kind of company I want to do business withLook at the other complaints here and you will find a similar patternLook at the Google reviews and you will see a similar pattern of disrespect towards customers and lack of service With other options in town you can vote with your dollarsI will never give Myers another penny of my money after being treated so poorly Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Myers Container Service did not cancel the [redacted] account they used to take payment out of our account after we cancelled their business in May On *uly 7, 2015, a payment of $came out from [redacted] That is the refund we are requesting They refused to pick up our garbage for weeks after we had contacted them repeatedly, that is why wefired them Why should we pay for a month's worth of pickup when they only picked it up twice? We were never notified that they were using a trash collecting company to take money out of our account Regards, [redacted]
RevDex.com:I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved. Regards, *** ***
The customer is responsible for all charges dueAll services were renderedThe mattress was picked up and billedThe customer wasinsistent it be picked upWhen we did pick up the mattress, the customer disputed the chargeThe customer was under contract for years forour serviceWe allowed
the customer to break his contractWe could have, in fact, charged the customer an additional amount for the breachof contract, but in good faith we did notThe charges the customer is disputing are due and the full balance should be paid
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Myers
Container Service did not cancel the ***account they used to take payment out of our account after we cancelled their business in May On *uly 7, 2015, a payment of $came out from *** That is the refund we are requesting. They refused to pick up our garbage for weeks after we had contacted them repeatedly, that is why wefired them. Why should we pay for a month's worth of pickup when they only picked it up twice? We were never notified that they were using a trash collecting company to take money out of our account.
Regards,
*** ***
A roll-off was ordered, delivery was attemped timesAlthough drive was plowed, it was not plowed wide enoughfor the truck to make it throughTruck tires were in the snow on both sidesCust was called and adviced of thesituationSpoke to driver and he said no one was at the site at the time of the delivery and even walked up drivewayand knocked on the door and no one answeredDelivery was attempted and there for charged for the attemptWefeel we made every attempt to service this customer
2/26/WENT TO DEL BOX BUT DRIVEWAY NOT PLOWED OR SANDED *** TRIED TIMES COULD NOT GET IT UP IN* I CALLED HER SHE SAID I THOUGHT WITH THE WEIGHT YOU WOULD MAKE IT UPI TOLD HER THERE IS NO WEIGHT IT IS EMPTY SHE SAID O THAT IS RIGHTTOLD HER TO GET IT PLOWED & SANDED AND WE CAN DO IT A
DIFFERENT DAYAND TOLD HER SHE IS CHARGE FOR TODAY $100-SPD (CAN ORDERED BY *** ***)
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
I have attached pictures of the snowy drivewayAdditionally, when the contractor asked the driver changed the story to the driveway is too narrow for a container despite previous delivery and pickup as the same locationComplaints also filed with AG consumer protectiondivision, FTC, and charges disputed at the bank.
Regards,
*** ***
We apologize for the confusion with this accountOur first priority is customer service, but our second priorityis the safety of our drivers and our equipmentThe drivers judged the service was dangerous at this timeand di not service the customerA refund as requested will be issued
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
For reference, the contractors car in the picture has summer tires. Once again the story is changed from too snowy to, the driveway is too narrow despite a container begin delivered by Myers previouslyI am still requesting a refund of the $delivery fee. If this can not be resolved here, perhaps the AG's office, Bank, or FTC will get better resultsAs it stands we have a company that changes their story to suit their needs and is rather rude when asked. If you are reading this ask yourself, is this the kind of company I want to do business withLook at the other complaints here and you will find a similar patternLook at the Google reviews and you will see a similar pattern of disrespect towards customers and lack of service. With other options in town you can vote with your dollarsI will never give Myers another penny of my money after being treated so poorly.
Regards,
*** ***
The customer is responsible for all charges dueAll services were renderedThe mattress was picked up and billedThe customer wasinsistent it be picked upWhen we did pick up the mattress, the customer disputed the chargeThe customer was under contract for years forour serviceWe allowed the customer to break his contractWe could have, in fact, charged the customer an additional amount for the breachof contract, but in good faith we did notThe charges the customer is disputing are due and the full balance should be paid
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] For reference, the contractors car in the picture has summer tires Once again the story is changed from too snowy to, the driveway is too narrow despite a container begin delivered by Myers previouslyI am still requesting a refund of the $delivery fee If this can not be resolved here, perhaps the AG's office, Bank, or FTC will get better resultsAs it stands we have a company that changes their story to suit their needs and is rather rude when asked If you are reading this ask yourself, is this the kind of company I want to do business withLook at the other complaints here and you will find a similar patternLook at the Google reviews and you will see a similar pattern of disrespect towards customers and lack of service With other options in town you can vote with your dollarsI will never give Myers another penny of my money after being treated so poorly Regards, [redacted]
Customer put a stop payment on a check he wroteThat was the refund he requested
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Myers Container Service did not cancel the [redacted] account they used to take payment out of our account after we cancelled their business in May On *uly 7, 2015, a payment of $came out from [redacted] That is the refund we are requesting They refused to pick up our garbage for weeks after we had contacted them repeatedly, that is why wefired them Why should we pay for a month's worth of pickup when they only picked it up twice? We were never notified that they were using a trash collecting company to take money out of our account Regards, [redacted]
RevDex.com:I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved. Regards, *** ***
We made a mistake and the amount charged was immediately reversed
The customer was billed for the month of May and there was no charge for the month of June
The customer is responsible for all charges dueAll services were renderedThe mattress was picked up and billedThe customer wasinsistent it be picked upWhen we did pick up the mattress, the customer disputed the chargeThe customer was under contract for years forour serviceWe allowed
the customer to break his contractWe could have, in fact, charged the customer an additional amount for the breachof contract, but in good faith we did notThe charges the customer is disputing are due and the full balance should be paid
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Myers
Container Service did not cancel the ***account they used to take payment out of our account after we cancelled their business in May On *uly 7, 2015, a payment of $came out from *** That is the refund we are requesting. They refused to pick up our garbage for weeks after we had contacted them repeatedly, that is why wefired them. Why should we pay for a month's worth of pickup when they only picked it up twice? We were never notified that they were using a trash collecting company to take money out of our account.
Regards,
*** ***
A roll-off was ordered, delivery was attemped timesAlthough drive was plowed, it was not plowed wide enoughfor the truck to make it throughTruck tires were in the snow on both sidesCust was called and adviced of thesituationSpoke to driver and he said no one was at the site at the time of the delivery and even walked up drivewayand knocked on the door and no one answeredDelivery was attempted and there for charged for the attemptWefeel we made every attempt to service this customer
2/26/WENT TO DEL BOX BUT DRIVEWAY NOT PLOWED OR SANDED *** TRIED TIMES COULD NOT GET IT UP IN* I CALLED HER SHE SAID I THOUGHT WITH THE WEIGHT YOU WOULD MAKE IT UPI TOLD HER THERE IS NO WEIGHT IT IS EMPTY SHE SAID O THAT IS RIGHTTOLD HER TO GET IT PLOWED & SANDED AND WE CAN DO IT A
DIFFERENT DAYAND TOLD HER SHE IS CHARGE FOR TODAY $100-SPD (CAN ORDERED BY *** ***)
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***.
I have attached pictures of the snowy drivewayAdditionally, when the contractor asked the driver changed the story to the driveway is too narrow for a container despite previous delivery and pickup as the same locationComplaints also filed with AG consumer protectiondivision, FTC, and charges disputed at the bank.
Regards,
*** ***
We apologize for the confusion with this accountOur first priority is customer service, but our second priorityis the safety of our drivers and our equipmentThe drivers judged the service was dangerous at this timeand di not service the customerA refund as requested will be issued
Customer put a stop payment on a check he wroteThat was the refund he requested
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
For reference, the contractors car in the picture has summer tires. Once again the story is changed from too snowy to, the driveway is too narrow despite a container begin delivered by Myers previouslyI am still requesting a refund of the $delivery fee. If this can not be resolved here, perhaps the AG's office, Bank, or FTC will get better resultsAs it stands we have a company that changes their story to suit their needs and is rather rude when asked. If you are reading this ask yourself, is this the kind of company I want to do business withLook at the other complaints here and you will find a similar patternLook at the Google reviews and you will see a similar pattern of disrespect towards customers and lack of service. With other options in town you can vote with your dollarsI will never give Myers another penny of my money after being treated so poorly.
Regards,
*** ***