Alberta Bookkeeping & Tax Services

Initial Business Response / [redacted] (1000, 5, 2015/11/03) */ As I previously stated there must have been a communication error between the tax preparer and the client as to whether or not we were to prepare the client's GST returnNowhere in our records is there a business # therefore, we were not aware of the GST return that needed to be filed Our billing is based on a flat rate for the return plus the schedules produced to complete the tax returnWe are only able to provide a quote/estimate prior to completing the returnOnce the return is completed an invoice is created with all the schedules produced during the tax return Our returns start as low as $as a base charge for filing a return then additional charges for additional schedules that are producedWe charge $per business schedule, this does not include the cost of the tax return, this is for filing the business information onlyThe client is neglecting to inform you that he had two businesses therefore, two business schedules were producedHe also claimed a move to Fort McMurray and received the working income tax benefit which also produced more schedules I'm sorry if the client feels he was mislead but our prices our advertised at our reception desk where you check in for your appointmentAlso, the client states he inquired about the cost prior to completing the returnIf he had informed us of both business and his move we would have been able to provide a better quote/estimate I am a very fair individual and if I felt this client informed us of all the information I would have gladly completed the GST return for free; however, as I explained to the client in an email, this was not the case

Initial Business Response /* (1000, 5, 2015/11/03) */
As I previously stated there must have been a communication error between the tax preparer and the client as to whether or not we were to prepare the client's GST returnNowhere in our records is there a business # therefore, we were not aware
of the GST return that needed to be filed
Our billing is based on a flat rate for the return plus the schedules produced to complete the tax returnWe are only able to provide a quote/estimate prior to completing the returnOnce the return is completed an invoice is created with all the schedules produced during the tax return
Our returns start as low as $as a base charge for filing a return then additional charges for additional schedules that are producedWe charge $per business schedule, this does not include the cost of the tax return, this is for filing the business information onlyThe client is neglecting to inform you that he had two businesses therefore, two business schedules were producedHe also claimed a move to Fort McMurray and received the working income tax benefit which also produced more schedules
I'm sorry if the client feels he was mislead but our prices our advertised at our reception desk where you check in for your appointmentAlso, the client states he inquired about the cost prior to completing the returnIf he had informed us of both business and his move we would have been able to provide a better quote/estimate
I am a very fair individual and if I felt this client informed us of all the information I would have gladly completed the GST return for free; however, as I explained to the client in an email, this was not the case

Initial Business Response /* (1000, 5, 2015/11/03) */
As I previously stated there must have been a communication error between the tax preparer and the client as to whether or not we were to prepare the client's GST return. Nowhere in our records is there a business # therefore, we were not aware...

of the GST return that needed to be filed.
Our billing is based on a flat rate for the return plus the schedules produced to complete the tax return. We are only able to provide a quote/estimate prior to completing the return. Once the return is completed an invoice is created with all the schedules produced during the tax return.
Our returns start as low as $99 as a base charge for filing a return then additional charges for additional schedules that are produced. We charge $75 per business schedule, this does not include the cost of the tax return, this is for filing the business information only. The client is neglecting to inform you that he had two businesses therefore, two business schedules were produced. He also claimed a move to Fort McMurray and received the working income tax benefit which also produced more schedules.
I'm sorry if the client feels he was mislead but our prices our advertised at our reception desk where you check in for your appointment. Also, the client states he inquired about the cost prior to completing the return. If he had informed us of both business and his move we would have been able to provide a better quote/estimate.
I am a very fair individual and if I felt this client informed us of all the information I would have gladly completed the GST return for free; however, as I explained to the client in an email, this was not the case.