Initial Business Response /* (1000, 5, 2015/07/15) */
Contact Name and Title: *** ***
Contact Phone: XXXXXX-XXXXX
Contact Email: ***@co-optaxi.com
I am *** from Public Relations ,I am apologizing on behalf of the broker firm, I am so sorry that things got unresolved for you
and I am contacting the controller to trace this transaction, *** IS BUSY AND I AM ALSO APOLOGIZING THAT THINGS DID NOT GO FURTHER SO CONTROLER CAN INVESTIGATE AND REIMBURSE YOU
I will go and investigate with the controller right now and email you back
*** XXXXXXX-XXXX this is the first time that have heard of your case and I am sorry that you have experienced this treatment.OUR DRIVERS ARE INDEPENDENT AND YOU HAVE TO BE ASSERTIVE TO DEAL WITH THEM AND I THANK YOU FOR PURSUING THIS SINCE NOW WE KNOW WHO TO HOLD RESPONSIBLE.we will contact you
Initial Consumer Rebuttal /* (2000, 7, 2015/07/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I will wait to be contacted by *** in a timely fashionHowever, if I am not contacted in a timely manner with some sort of resolution in mind; I will request that the Revdex.com reopen this case
Thank you for your assistance in this matter
Initial Business Response /* (1000, 5, 2015/07/15) */
Contact Name and Title: *** ***
Contact Phone: XXXXXX-XXXXX
Contact Email: ***@co-optaxi.com
I am *** from Public Relations ,I am apologizing on behalf of the broker firm, I am so sorry that things got unresolved for you
and I am contacting the controller to trace this transaction, *** IS BUSY AND I AM ALSO APOLOGIZING THAT THINGS DID NOT GO FURTHER SO CONTROLER CAN INVESTIGATE AND REIMBURSE YOU
I will go and investigate with the controller right now and email you back
*** XXXXXXX-XXXX this is the first time that have heard of your case and I am sorry that you have experienced this treatment.OUR DRIVERS ARE INDEPENDENT AND YOU HAVE TO BE ASSERTIVE TO DEAL WITH THEM AND I THANK YOU FOR PURSUING THIS SINCE NOW WE KNOW WHO TO HOLD RESPONSIBLE.we will contact you
Initial Consumer Rebuttal /* (2000, 7, 2015/07/17) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I will wait to be contacted by *** in a timely fashionHowever, if I am not contacted in a timely manner with some sort of resolution in mind; I will request that the Revdex.com reopen this case
Thank you for your assistance in this matter
Initial Business Response /* (1000, 5, 2015/04/15) */
THE AMOUNT WAS REFUNDED TO Mr. [redacted] ON HIS [redacted],APR 9TH 2015