Alberta Durable Deck Ltd

Initial Business Response /* (1000, 11, 2015/11/30) */
I have talked to the salesman that dealt with this job to get some backgroundHe is no longer with the company but told me of conversations that he had with ***I am sending this response as per your request for a written response from
the company before November 30, Going back to the string of emails between Alex and ***, there is no such email with Alex stating that he would not be repairing the job as *** had reported to you guys*** had stated that she would like to know when his company planned to go there and fix all of the deficiencies, to which Alex responded asking what the deficiencies are that she was referring toShe never responded to that emailIn talking with other parties involved with this job, Alex did phone *** and tell her that he would be there in the spring to fix itI hope that this written response will be enough until Alex gets home at the beginning of DecemberIf you need to reach me before then, please feel free to phone me at ***Thank you
Melodie D***
Alberta Durable Deck
Initial Consumer Rebuttal /* (3000, 14, 2015/12/10) */
In order to get Alberta Durable Deck Ltd to come to see all the discrepancies with the work they had done for me I lied that I needed additional work doneWhen their salesman Ryan came to my residence I told him the truthShowed him all the discrepancies which he noted and he said that they would be done before winter came
Please note the email was sent to Alex not the salesman directly
The fact still stands that my stair/ step is not getting fixed as per the email from the ownerMy credibility is not the issue but the fact that the step / stair needs to be fixed because it does not meet the required height of a step or rise
Final Business Response /* (4000, 22, 2016/01/19) */
I have told *** and BBC as well that I would fix it in the springIt's -out side I don't think she is using her deck right nowSo please no more emails until May first
Final Consumer Response /* (2000, 34, 2016/06/21) */
Alex thank you very much for building up the step today June 16, Our business is now concluded since the step was the last item and it is done***Have a great day both of you and thank you